Hotel a Northbrook

“It was a decent place for the price.”

“Pros- The lobby was immaculate and the guest services were awesome. Decent bar selection if you want a night cap. Friendly guest services helped out as much as possible. Cons- super thin walls, you will hear all thumps and bumps through the night. Including outside traffic with it being as close kings island. Room still had a couch full of crumbs on sofa so made us weary of cleaning tactics. Decent hotel, but would recommend one a bit further honestly”

“B”

“Clean room”

“Loved the cleanliness, the breakfast and dinner, staff was always cheerful and kind. I would recommend 100%”

“The rooms are improperly labeled. I had reserved a queen room and it had a double bed in it. After going to the front desk about it, I was informed that there are no queen beds and we would have to pay more to upgrade into a king. They weren’t very nice about it, and I had to pay more money for it. I would not recommend this place to anyone.”

“Pool was nice...the first front desk person was nice when checking in but after that staff was kinda rude... breakfast wasn't great then have someone watching you eat and can't eat in room was very uncomfortable...would not take there again...but it was close to king Island”

“Quiet”

“A good hotel for its money. Responsive staff. The shuttle works on schedule.”

“My customer service experience was wonderful. Megan (general manager) and Moriah (front desk manager) were professional, accommodating, and prompt in providing service. I will definitely recommend this hotel to family and friends.”

“Very, very, very clean and reasonably priced!”

“The hotel appeared to be very new ...the decor was fresh and bright and the room was clean and inviting. We were mostly out of the hotel for pleasure, but we can imagine it would be comfortable for a business trip too.”

“No toiletries, room didn't cool down much after changing the thermostat setting, most uncomfortable beds I've ever tried to sleep on”

“The cookies”

“Affordab”

“Comfortable, spacious room. Good breakfast buffet, including hot items.”

“Staff very helpful quick check in , room clean.”

“.”

“Good Breakfast !”