Residence a Northwest Rochester

“Our room was clean, there were virtually no amenities; outside the weekdays during the first shift, there is no staff visible to service customers- problems don’t get resolved until the next morning- maybe; scratching inside the wall (some kind of animal; LASTLY AND NOT THE LEAST- WE HAVE AT LEAST ONE OR MORE MICE IN OUR ROOM- NO STAFF WAS AVAILABLE TO REPORT IT, SPOTTED ON SATURDAY AFTERNOON & SUNDAY. HAVE TO WAIT UNTIL MONDAY MORNING.”

“Die Zimmer sind sauber, aber ich habe seit meiner Ankunft vor vier Tagen keine Nacht ruhig geschlafen. Ich vermute, hier wohnen Leute; die über mir können nicht richtig über den Boden gehen, sie stampfen, und das fängt gegen 18:00 Uhr abends an und geht bis 2:00/3:00 Uhr morgens.”

“Ehrlich gesagt war dies einer der besten Orte, vor allem wegen des Personals. Die Zimmer und die Räumlichkeiten sind sauber, aber was den Ausschlag gibt, ist die Fürsorglichkeit, Gastfreundschaft und Kompetenz des Personals.”

“This was my 2nd time staying here and it was a consistent experience. the hotel itself has some wear and tear, no elevator and no carpeting in the halls or rooms so it can be a little noisy. The breakfast is just ok, the room is also just ok, there hasn’t been hand soap either time in the bathroom. Just two bottles of lotion near there sink and the shower has showed gel and lotion. So much lotion!! The hotel staff, however is amazing. The young man who checked me in both evenings, is a 5 star...

“Staff is friendly. Rooms are ok. Breakfast isn’t fast to replenish if there are a ton of visitors. I didn’t end up ”

“The motel was quiet and comfortable. The staff was pleasant. Great stay. A shout out to Joe in the breakfast room.”

“I would of given this hotel a 5 star review but there was an ant problem in my room. I must of killed 8+ ants- on the wall, ON THE BEDBOARD and bedroom shower. When I called I was told someone would be right up. 30 minutes later I had to call again because I found another on in the bathroom I could not reached. I asked to move rooms but was told there was no more rooms available. I would of hoped someone would of called me in the morning or at least an email apologizing for my...

“Buenisimo ”