Ville a Nyack

“THIS IS A SCAM!!! DO NOT BOOK THIS PROPERTY! NO ONE CAN GET IN TOUCH WITH THE OWNER AND EXPEDIA WOULD NOT HELP US FIND ALTERNATE ACCOMMODATIONS. WE GOT THERE WITH NO PLACE TO STAY AND HAD TO FIGURE IT OUT ON OUR OWN AND HAD TO PAY AGAIN. I NOW HAVE TO FIGHT WITH EXPEDIA TO GET MY MONEY BACK.”

“After flying in with four of us from Los Angeles on a Red Eye, we had to drive around for 4-5 hours until we were able to check in at 4pm, however after hours of trying to get into the property with no answer on the contact number ,we finally were able to have the local property manager come out and say that the property overbooked and had no room for us. I spent over 2 hours on the phone getting the run around by Expedia with mixed stories of our accommodations. FINALLY with now the story is...

“What a wonderful, charming house! It was the perfect spot for a weekend getaway with a big group. We honestly wished we could stay for the whole summer.The pool was delightful, the tennis court provided plenty of fun for our group, and the kitchen was well-equipped for preparing some fantastic meals together.The only minor issue was that the hot tub didn't seem as clean as it could have been. Fortunately, the weather was so warm that we didn't end up using it anyway, so it didn't impact our...

“Place was clean and nice neighborhood. But blinds did not close - so had to use towels and blankets for privacy in bathroom. Apart from blinds not going up and down, we were content.”

“The property had garbage all over the place when we arrived. All garbage pails were completely full. This attracted bears. The property had not been landscaped for months. We had no water and couldn’t shower or flush toilets. Despite several calls to the host this issue went on for 19 hours before it was resolved. We had 12 adults staying there and couldn’t flush toilets or shower. The refrigerator wasn’t working. We had to discard food. No WiFi. The host would not provide a contact number, she...