Hotel a Orangefield

“Dirty, bad smell,poor service.stay away”

“Camera molto piccola con letto molto piccolo, abbastanza pulito, abbiamo chiesto di cambiare camera per avere un letto di dimensioni decenti , ma ci ha detto che erano al completo. Pur vedendo che le auto parcheggiate erano 3 compresa la nostra, e di certo non è un posto dove si arriva a piedi. La colazione era fino alle 9 ,scendiamo alle 8,30 ma ci dicono che pensavano che l'avevano ”

“La habitación que reservé era de no fumadores y me dieron una con olor fuerte a cigarro, no pude dormir llegué en la madrugada y me tuve que salir temprano ”

“I wanted to stay the night to break up a long drive, and we got in late. I was given the wrong room layout from what I reserved (1 bed instead of 2), and when they realized their mistake, then called me back to the main lobby and gave me another room that was already occupied. The building is in disrepair, with broken exterior doors that do not shut, broken interior glass, broken safety room locks, and evidence of severe water damage and white mold. The property did not refund my reservation...

“Worse customer service I’ve ever experienced at hotel!! Lady at the front desk was overly rude!! Had to sleep in a hot room due lights being out at the hotel!! Just a bad experience all around!!”

“The rooms are well appointed, but the vacuum cleaner must have been broken because there was always stuff on the floor of the room and the floors of the common areas. The breakfast was a highlight, particularly the cinnamon rolls.”

“Clean room, welcoming staff, good breakfast, comfortable bed”

“Perfetto per chi vuole fare una sosta viaggiando tra Houston e New Orleans. La struttura è nuova, pulita e collegata direttamente con la super strada. Colazione compresa, che in usa è insolito. Consigliato!”

“This property is old and smells really bad.”

“Staff was great room was nice family friendly ”

“Friendly staff and accessible to the freeway.”

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“Wonderful ❤️”

“Stanza molto piccola, la metà rispetto al classico standard US. Pulita, ma veramente di dimensioni ridotte. Colazione asettica. Tutto confezionato in bustine di plastica. Tutto sommato ok, ma niente di impressionante. Staff gentile e buona palestra. ”

“Definitely not IHG standards. The ice machine is broken on the 2nd floor, there are no vending machines, there was a dirty rag in our shower, Shampoo instead of hand soap by the sink, and a broken tv remote. This felt like a cheap motel stay.”

“The gentleman that checked me in was friendly, the few staff that answered the phone the following days weren’t very helpful. I had left my name/number for a callback and never received one. The pictures of the hotel online do not show the actual condition; I ended up in a different hotel for the night due to the lack of cleanliness and just overall condition of the place.”

“Bed”

“Check in was quick and easy. The room was what I wanted and was clean. Coffee was good in the morning.”