Hotel a Ozawkie

“Staff were very friendly, check in smooth, and the room was great!”

“staff helpful pleasant when a problem arose”

“Older hotel. Has great space for groups which was good for our ball team. Hotel older and needs a good cleaning. But for the price.”

“Great stay. Good amenities. Great bartender. Location as little far out. ”

“The breakfast was terrible .The bear minimum .”

“My credit card was charged despite prepaying. In reviewing the folio emailed to me after checkout, they charged taxes which were already paid and documented as such on my initial booking receipt. There were no incidentals charged to the room, just a billing error on their part. When I contacted the property to resolve the overpayment/double charge, I was told they had a new system and the issue would need to be escalated to the manager. There has been no contact from manager Kay to resolve the...

“Clean room and helpful staff. Well maintained property”

“It was just an OK stay being that we traveled 16 hours. Our bedding didn’t smell clean or fresh and the mattress had a dip which irritated our backs and the shower floor had a big hump in the center. We asked if we could get our rooms switched and all we were offered was to get our mattress flip. We stuck it out up to our departure. The good part of it was housekeeping was kind enough to switch out our bedding and clean our room.”

“The room was clean but had wear and tear. The toilet handle had to be held down to fully flush. The walls and ceiling had a lot of dings and dents! We were in room 104 on the ground floor and could hear the people above us. The breakfast was hot and okay. However, the attendant did not keep it fully stocked. Several items had run out an hour after breakfast had started. I will say there was a variety of breakfast foods. The bed was very comfortable and the A/C worked great! We would...

“Breakfast was not delicious. The females staff in the dining room and front desk were rude the first and second day Making us feel less worthy. ”

“My room was nasty, I checked in, went to my room. Saw how the room was unkept and smelled. I went back to the front desk and asked to be moved. They would not accommodate me changing rooms. I then checked out. It was not a great experience at all. No refund, was worth staying there. I spent close to 175.00 for me to go in and change my clothing. What a disapointment. ”

“Our room was great! However, the hot tub water was green with brown ring around tub! The room was clean and nice! But they definitely need to fix this place up! Front doors of hotel left open day and night! Needs a paint job badly and fixing up! The complimentary breakfast was not very good! Limited choices! We booked for hot tub, if we would have known it was in this shape would have went elsewhere, but we couldn’t get a refund for room! This is not up to a Marriott standard hotel!”

“This is an old hotel and needs updating. Communication needs a lot of improvement. I booked this hotel on expedia. The did not mention that the room I booked was not in the hotel building but instead was a motel room. I would not have booked it if I had known. When I asked for a room inside, they said they were full. In addition, the room had an odor. It seemed like cigarette smoke but might have been something else. The sheets were worn and yellowed in spots. I called the front desk to...

“They gave my room key to an old man who walked in as I was changing Then when we got the room situation settled my room key did not work And later when I got back from my college reunion my key would t work again at midnight Two lights were put in the room The tub had peeling paint in the tub It was gross ”

“This was the best hotel of my recent week-long road trip across the country. It was clean, as Holiday Inns consistently are. I appreciated the larger sized refrigerator with a freezer section in the room and the included toiletries: shampoo, conditioner, body wash, hand soap and lotion. The staff was exceptionally friendly and really made my stay very pleasant. The breakfast buffet was very good and included eggs and quite tasty biscuits and gravy made with sausage. They also had good-sized...

“I don't usually eat breakfast. I've always felt very safe when I visit this location.”

“Good hotel, at a reasonable price ”

“Amazing hotel and great service! Breakfast was delicious as well!”

“Area used to be a lot more well kept, unfortunately they have not maintained their cleanliness. Took some time to check in and the front desk smelled horrible. Bathroom door was falling apart, with lotion or soap chunks left on it. Furniture had dirt marks and needing to be shampooed or replaced. Convenient to the event center, only reason to return. Bar was closed before 9, breakfast cost $12 a person. Not impressed.”