Strutture Best Western a Piney Woods

“Property was very clean and the pool looked so inviting.”

“Clean rooms, helpful staff, A/C all great. Everything was very comfortable. Will recommend and stay again. Thanks BW for my pleasant stay.”

“The AC was not left on in the room. The person checking us in said that we would need to turn on the AC when we got into the room. Temperature for the day was around 90° outside making the room temperature probably hotter. It took almost 2 hours for the room to cool down. We had to lay there and sweat, could not go to sleep.”

“Upon arrival, the front desk staff was friendly and got me checked in quickly. The room was quite large and also had a large bathroom. Everything worked as expected. One thing that was weird to me, was that the rooms dont come with a coffee pot. You have to ask for one. But that doesn't bother me, I rarely drink it anyways. The only thing I didnt like, was how rough the bath towels are. They are seriously some of the roughest and most uncomfortable towels I've ever used. I did not partake on the...

“We called informing them of a late check in. This was their first opportunity to inform us that the elevator was broken. We arrived at the hotel around midnight. The night clerk was sitting down reclined in an office chair with his legs propped up, head phones on, and playing on a laptop. I said hello, sorry to interrupt. He said "It's okay" as if I did interrupt him. Being a former district manager, my coaching and development would have told him to say, "No, please don't apologize. I'm here to...

“Good location”

“Had to stay in Carthage for an extra night so decided to stay at Best western to give it a try. We got to the room really late and at 8 months pregnant all I wanted was to take a shower and sleep. I had to leave my stuff in the car, so I hop in the shower just to find my self wet and there was no shampoo no body wash no conditioner. Nothing. Had to come out to the room to call front desk and their phone didn’t even work. I called them from my personal phone and had to wait soaking wet until they...