Hotel a Quebrada Grande

“Water flow through showers should be checked, and check in time should be quicker. Amenities like the bowling’s center, pool and playground are great. Continental breakfast was ok and staff were friendly.”

“Everything was good nice place, nice staff, welcoming environment great air conditioning systems. i just wish they were more attentive to changing out our sheets and towels and providing us with those necessities and well and tidying up the room dialy.”

“Struttura molto bella immersa nella natura. Servizi e spiaggia punto di forza. ”

“El Hotel me gusto porque esta bien centrico para caminar a Bares, Restaurantes y el Casco Urbano de Cayey. No me gusto que no tenia elevador.”

“The first thing that we check was the room what’s nos clean”

“What a find! I needed to stay 1 night before boarding a cruise. All the other hotels were very expensive. All the reviews for this hotel were good so I booked it and I'm glad I did. It is inside a hospital but you would never know it. It's a 15 minute taxi ride from the airport. I was traveling solo and a bit nervous but the entrance had a security gate due to the hospital. I arrived at midnight and the area was well lit, the hospital reception was right inside the entrance. You take...

“When we got there I reached out to the maintenance and told them the sheets were dirty. They didn't clean the room until we left 4 days later”

“Camera carina , bagno con con poco flusso di acqua per la.doccia , pulizia sufficiente, colazione povera e di bassa qualità”

“The place does not look anywhere near the photos, communication was absolutely horrible I sat inside my car for 3hrs early in the morning trying to get into the property to then find out if was given the wrong code, me and my friend both woke up with a bad allergic reaction eyes swollen face swollen 2 out of the 3 days which i think was coming from the millions of red ants that were coming in I asked for early check out to possible be able to go to another place and was denied a refund!! I...

“The staff, the place, the people! Amazing!”

“Un poco más de atención a los huéspedes y un poco más de atencion a la limpieza de las habitaciones”

“If you’re going looking to take some rest this is not the place. Everything else was fine.”

“Yes, parking was easy, right in front of the building but was upset there was no elevator and I had five suitcases with me”

“If you’re looking for the review to decide on booking this is it! Hotel is still undergoing construction…this is two years in with no real progress. Water pressure is abysmal. If you have hair, you’re not getting the shampoo out. Stairs are a deathtrap(very steep). Walkway is extremely narrow. Beds are hard. TVs still had other people’s accounts signed in. Room was not 100% clean, trash found under beds, dried ketchup on floor(I hope!) and old bag of ice in freezer. No soap in room when we...

“Good”

“They didn't offer military discount and for the 900 spent with no t.v and the toilet being small was not worth that but in a pinch can be a beautiful place as it was for me and my wife. ”

“I LOVED EVERYTHING”

“The hospitality love the amazing view the property owners are the nicest people so is the staff they make sure that you are very well taken care of, anything you need or any questions that you may have they will have a answer or they will have a suggestion is a very peaceful place and the homemade breakfast and the coffee is the best, Can't wait to go back I miss it already take time to unwind and relax to everyone at Serena boutique hotel Thank you you guys are the best.”

“Clean rooms”

“Excellent soluccion para puro dormir y nada más. ”