Hotel vicino a Rail City Casino - Reno

“Hotel pulito, camera spaziosa”

“Clean”

“Staff was extremely courteous”

“Letti comodi”

“The area was in an industrial part of town and not the best part of town! Parking was OK. The hotel staff was very good. We didn’t have any interaction with the housekeeping staff other than getting clean towels. The breakfast was very good and the breakfast staff was very accommodating. The only thing negative in the room was I didn’t have a very comfortable chair and there was no counter space in the bathroom.”

“On the last day, noticed A/C filter needed to be changed, probably the reason why im having trouble breathing now and feel like my asthma of 25 years ago seems to be coming back... With a vengeance! Parking is a bit tight especially since Many customers seem to be bringing in their big Chevys and Ford F-150's. the lot next to it is parking for Firestation Personnel which has space but you run the risk of getting called out by hotel staff or Fire Dept.”

“They were having issues with wifi/TV reception while I was there”

“Great front desk staff upon arrive, check out and the shuttle. The location and free shuttle service to the airport was why I chose this hotel. My family has stayed there in the past. My expereince was not great. I HATE smell of marijuana throughout the hallways.yuck!! The rug in my room was awful. It had two distinct "wrinkles" perpindicular to each other that posed a significant tripping risk. The room felt "dirty", but the bathroom,sink area dn the microwave/fridge cart were very clean. I...

“Secure parking, clean room”

“Barley any employees around. It’s a virtual check in so you’re not talking face to face in person. It’s face to face with a computer. The room itself was clean and fine for one night. The property is sketchy. ”

“I did not feel safe staying here. The room smelled like stale cigarettes. There was not much left of a lumpy mattress. The walls were so thin I didn’t get much sleep. A homeless guy in a wheelchair was right outside my door when I left one time.”

“Staff was very kind, helpful, and easy to work with during my late check-in. The room was super clean and the bed was comfortable. I’d totally come back here for another stay!”

“Very clean, friendly staff. Rooms had plenty of space, full size refrigerator and microwave, with sink in room. Beds were comfortable, they are a little tall which made it hard for my semi-handicap mother to get in them, but overall was a great stay, just across from the marina park, and maybe 2 blocks to closest casino. Would stay here again! ”

“La camera era enorme, oltre al letto king c'era un divano, un tavolo con 4 sedie, una cassettiera con frigo, microonde e TV. La camera era un po' polverosa, con una (piccola) ragnatela sul lampadario, il bagno pulito. Parcheggio comodo, zona ben servita”

“This hotel was very different than what i have ever stayed in. The room was small and reminded me of a college dorm room yet modern. The layout of the room was not well thought out either.”

“👍”

“I recently stayed at the Courtyard Reno Riverfront, and this experience was deeply disappointing—especially as someone who joined Marriott with high expectations. I have been a Hilton Diamond member for years, and I specifically chose to try Marriott to compare the level of service and hospitality. Unfortunately, this stay fell far below what I expected and has left me extremely disappointed. First, the front desk service was unacceptable. The staff member who assisted me (a woman with a nose...

“Breakfast is still awesome. Place is great location and clean. Staff friendly and helpful. 3 stars because no one alerted me to a new parking fee. Really disappointing to see this. ”

“Everything was excellent . Absolutely no complaints. ”