Hotel vicino a Regency Square Mall - Richmond

“Room was clean, no parking problem, no remotes control for the TV. You get for what you paid.”

“La struttura è ben tenuta ma non bisogna comunque aspettarsi nulla di più di un hotel da sosta di una notte. L'odore di "casa di riposo" che pervade la grande hall parla da sé, il cibo offerto così come le bevande gratuite dell'aperitivo sono appunto offerte e quindi ovviamente non hanno alcun valore. Non siamo stati male ma andare via non è stato un grande rimpianto. ”

“The property was well maintained and quiet. The breakfast was excellent with staff continually ensuring the area was clean!”

“It was nice and clean. I felt safe there.”

“I don’t normally leave complaints or negative reviews, but I couldn’t let others book here without knowing what they’re getting into. The property was extremely dirty. The floors in my room appeared not to have been washed before I checked in, and the elevator had trash and debris on the floor throughout my entire stay. The lobby also had a persistent funky odor. My room was disappointing. The furniture was stained, the bed was uncomfortable, and the overall cleanliness left a lot to be...

“First of all two other members in our party having different rooms both experienced terrible pre-cleansed room service. One had a dog’s feces, still remaining in the room, and the other had inappropriate stained sheets still on the bed matting after a second request to move. It was still not relieved. That is the first night for their experience the second night of my experience, which is actually more troubling. Was that I encountered someone having the ability to use their hotel room card...

“We had a wonderful stay. The man at the front desk was very friendly during check in and that gave us a pleasant start to our stay. We did not try the paid breakfast but would have loved complimentary coffee in the lobby in the morning. However we did appreciate the free waters each day. Our room was very quiet and clean. The bed was very comfortable and we had great sleeps both nights. (Although the pillows seemed pretty flat - definitely need to double up) The bed being so comfortable...

“Clean rooms, clean facilities, maintained and care for very well! Greet customer service, rates were great, accessible to gas, restaurants, site seeing, and highways. Overall 10 out of 10”

“Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood.”

“It was clean and comfortable”

“The staff working the night I checked in was very friendly. They made me feel welcomed.”

“Staff was friendly and helpful overall everything was good”

“check in and breakfast”

“I thoroughly enjoyed my stay. The rooms were clean and very nice. Staff was lovely, parking is easy and accessible& breakfast was really good& great variety! Would definitely book again”

“Very nice large room. Breakfast ends promptly at 9:30 so make sure if you want to eat you get there early”

“I've stayed at the Courtyard by Marriot in Short Pump several times. The location is excellent. It's close to good shopping, nice restaurants and most important my mom's assisted living facility. The staff is always friendly and helpful. And the rooms are very comfortable. It's a great stay particularly for what they charge.”

“Nice place to go to”

“When we arrived, we were informed that even though we had a confirmed reservation there was no room. The reason the cleaning staff had not cleaned the room. So, after a long flight in the rain we were forced to fiend for our selves and find another place to lodge. I now am fully aware that an Expedia reservation at a Hilton property is worth a warm bucket of spit.”