Hotel a Richmond

“We were told the breakfast would be amazing, it wasn't. No eggs no bacon no nothing. A little disappointed. Oatmeal was super dry.”

“The room was clean and comfortable. The staff was very friendly and helpful. But the shower/tub would not drain. Perhaps drains should be maintained or draino’d regularly, rather than wait until a guest has a bad experience before maintaining them. It would be much cheaper than losing business.”

“Ottima soluzione per un on the road ”

“The toilet seat was peeling, the light in the bathroom flickered, the plate of the iron had melted debris on it, the refrigerator did not work even after the staff came to look at it, the carpeting was stained. The table at breakfast was dirty, and the floor was sticky in the dining room.”

“We had two rooms. Both rooms were clean. On check-out day, when we went to our room to pack our things and check out after breakfast, we found the maid cleaning out our room, disposing of personal items such as unopened jarred food in a shopping bag as well as a set of eyeglasses, which we promptly retrieved from the trash. Rooms should not be serviced until there is confirmation that guests have checked out. Otherwise, everything was in order.”

“The tv didn’t work in the room, other than that everything was good!”

“Nice experience 10/10”

“Reservation was cancelled right before we showed up. (Called and let them know we would be late.). No one wrote it down apparently. We were able to rebook a room. Found used condoms in our trash can upon arrival. Not ideal.”

“We had a small issue that needed addressing. I let the front desk know and it was resolved before we returned for the night.”

“The room was not clean at all”

“Hot breakfast is always a welcome sight!”

“Nice big room and a great view”

“Through no fault of the hotel there was no hot water for the two days we were there. The boiler for the hot water broke. The hotel is filthy and needs to be detailed and cleaned by professionals. The rooms needs to be remodeled, it is old and worn. The staff were polite and friendly and did their best to be accommodating. Our stay was fully refunded.”

“Posizione facilmente raggiungibile. Ci serviva solo come punto di ristoro nel trasferimento da Chicago a Niagara Falls. In realtà le camere sono pulite ma un po' da rinnovare soprattutto per quanto riguarda la moquette. Poco spazio per appoggiare le valigie (avevamo prenotato una camera per 4 persone). Lo stesso dicasi per le zone comuni e per la piscina, veramente piccola e in condizioni di pulizia a fine giornata alquanto discutibili. Colazione abbondante. In definitiva un po' una delusione se...

“Close to the water and restaurants! Great for softball tournaments in the area.”

“Paid nearly $500 for one night… no AC, outdoor pool closed, two weddings making it nearly impossible to enjoy the grounds. Very disappointed.”

“Ok”

“Hotel is a little dated as probably all of them in the area. Ok for a night but expected better considering the ratings. ”

“This was the best hotel I have stayed at in a long time. The staff were super friendly and welcoming, the room was fresh, clean, and comfortable. Overall, the entire building looked well cared for. They offered an included breakfast and the rooms also have all the amenities needed to prepare your own food. There was also a nice bonfire area outside with comfortable seating. We would definitely stay here again!”