Hotel a Shelby Township

“The room had good space and was clean and staff were friendly. We were there for four days and housekeeping never came in. Online it says they will come every other day but it turns out you have to request it. It would get a better grade if they at least checked the trash and towels. We did enjoy our stay.”

“The lobby and restaurant were extremely clean. Staff were very friendly upon checking in and out. My issue was with the toilet which had multiple hairs and unknown encrustations present that could be seen from the bathroom door. The floor was adorned with multiple small pieces of toilet paper.it looked like a small ticker tape parade had been held there. I had to clean the toilet. Disgusting!”

“The room was nice the pool is pretty small & also the breakfast was not the best not many options at all & there was not a good view anywhere but rooms was very nice”

“Staff was very welcoming”

“Model of Detroit. A once beautiful place that has seen better days. Jacuzzi in every room but mine was broken. But still a big tub. Marble tiles but healing paint. Price was good”

“I love everything about this hotel. Great location off of expressway, near stores and restaurants, room was very clean and the breakfast was good.”

“Ok”

“We stayed over overnight in order to attend a friend’s wedding the next day. We were very happy with our room, the lobby, sitting area and appearance and cleanliness of the continental breakfast. Very nice place to say for the price.”

“Very nice property and rooms. Great breakfast options. Very clean. One of the nicest hotels I've stayed at.”

“Clean room”

“The hotel building looks run down, and the outside is slighly overgrown with weeds in the rocks. We stayed 5 days and not once was the elevator vacuumed, nor the entrance way mopped. There were papers and old fishfly carcasses on the floor on day one, and we told them good bye on day five. The rooms itself were spacious and clean. No complaints there. My grandson wanted to swim, but even he realized the water was not what he is used to. Why can't I see the bottom? was his question. Needless to...

“the shower drain was clogged, mentioned to the front desk on Friday at 3pm they said ticket is open and someone will fix today At 8pm came back to the hotel and the issue was not fixed, I asked the front desk and I was told the maintenance was left and they will come fix Saturday morning , we checked out on Sunday and no one has came to fix it When checking out the front desk asked if the stay was good ! We mentioned the issue and he said I’m sorry you guys have a good day!!! I was not sure...

“Very clean new hotel near shopping and restaurants.”

“They said they were under new ownership and renovating. Still no excuse to give us a room with no working shower and visible mold and debris littering the hallways. The property seemed very aged, very different than any photos... beds were OK, but bathroom was horrendous.”

“Everything was great!”

“Staff”

“The staff was friendly and helpful!”

“Great staff! Room was just what I needed.”

“The bad. So the room itself was gross. There were finger nail clippings next to the bed. A dime on the bathroom floor. There was some brown substance on the Kleenex box. Rings on the nightstand from cups. And the fridge was broke and left an awful smell in the room. The room was filthy. The good. The bed was really comfortable. Clean sheets comfy pillows. Water pressure was great and stayed hot. Breakfast was fine, what I was expecting after reading some reviews. Staff was friendly!”