Hotel a Ross

“This property was clean and the room was accommodating for families with multiple kids. Breakfast was somewhat limited but fine for us. The issues experienced in the room included outlets not working. We had 9 devices to charge after busy days and we struggled to have them fully charged for the next day. Also the temperature in the room was difficult to manage. The air blew constantly even when turning up the temperature. The fridge was minimally used but when we put stuff in, it would not make...

“I stayed here for one night and it was a terrible experience. There were a lot of bugs and cockroaches in my room, especially all over the kitchen area. It was very uncomfortable and unsanitary. Definitely an awful stay, and I would not recommend this place to anyone.”

“Stay at this hotel every March. Clean, safe and staff very accomodating!”

“I was changed to 4 rooms due to water leaks and various problems. Final room smelled like smoke. I cannot recommend staying here”

“Condition of the property is well kept. Hot tub is a bonus. Didn’t partake in the morning breakfast. I would consider a return visit. Wish they had showers, almost took a fall getting out of the tub, very slippery.”

“We called this hotel to verify that the pool and hot tub ”

“Everything was nice, clean, and well maintained. Plenty of places to eat right around the hotel. Places to shop was good. ”

“The room was clean and in good condition. The beds were comfortable. The snacks and breakfast were delicious.”

“None ”

“The room was spacious and clean. A wall between both would have made for nicer accommodations. Breakfast was okay. They need to invest in better coffee and make sure it is always hot. The last night was not so great. It seems that a ball team was staying there and they were loud in the hallway until midnight talking, running, and slamming doors. Location felt very safe. I couldn’t sleep one night so I went to the lobby to read so I wouldn’t wake my wife. The lobby lights were mostly off and the...

“not impressed with breakfast. breakfast Staff very unfriendly”

“My wife and I always like staying here while visiting my daughter and her family in Batavia. The staff is super friendly, attentive and helpful. The restaurant and bars on site are outstanding and reasonably priced as well. Next door is a great bar (Dilly Bistro, Bar and Bottle Shop), Starbucks, two good pizza joints and Graeter's Ice Cream. The hotel rooms have very comfortable beds, terrific showers with high water pressure (and even overhead rain nozzels if desired). There are also...

“Yes”

“Certain fell down and could not fix it found some hair on bedding and towels .”

“Staff provided great customer service! Breakfast was good too.”

“Great place to stay with kids…..!!”

“The rooms were fabulously clean. The staff was more than accommodating. And the oats were excellent for breakfast.”

“Definitely not a 4.2! The room was not very clean. There were several dead bugs (not bed bugs). Candy and food behind the nightstand on the floor. Dust and cobwebs collecting in the corners of the room. Our sheets had a hole in them. Most of the towels we received either had hair stuck in them (gross!) or were threadbare and tattered. All of the staff we interacted with were very friendly, but unfortunately that doesn’t make up for the horrible accommodations! ”