ApartHotel a Salt Lake Mountain Resorts

“The room had a bad smell so we called the front desk and they sent house keeping. They sprayed an air freshener and put a noisy air purifier that we had to listen to all night. The smell did not go away. The hotel did not appear busy so I am sure they could have moved us to a different room but did not.”

“The check in process was not clear at all. The lobby area has an area specifically labeled "lockboxes" which is what the instructions state. We called for help and the customer service person said they would call us back, they never did, we would still be waiting there. Luckily, an employee from a different hotel that was busy helping other people was able to help us about 20 minutes later. He guided us to the correct area. It is a safe in a wall behind the front desk not a lockbox. Who is...

“Brand new construction in the middle of a huge development area. Nothing around less than 20 minutes drive. Beside this all good. ”

“The property is in a good location as far as creature comforts are concerned. It’s surrounded by restaurants and shops. There’s also a nice walking trail nearby.”

“Great location with beautiful views. Layout of the room was great, only downside was no desk area, but minor issue. Shower is huge and was awesome. Check-in is a bit wonky, as it's not immediately clear how to lookup your name in the kiosk, and if you leave off anything it won't return your reservation. Called and spoke to a lovely person who helped out, and was solved in a few minutes. Parking was easy to get in and out, and the property is close to all sorts of restaurants and a short walk up...

“The host was fine, the room was great. My only issue was with the person who answered the phone whenI called about the checkin process. The email I got said that I had to check in at Sunrise condo after 5pm. When I was running close to 5 pm due to my flight being delayed, I called to make sure that I could still checkin at Silverado. The person was very short and condescending telling me that front desk at Silverado was available until 11 pm. I found out when I got to Silverado that the 5pm...

“Cet endroit est parfait pour passer un agréable séjour. Plus activités à proximité.Il y a trois piscines sur le resort. Par contre elles n’ont que 3 pieds de profond. Stationnement privé, intérieur, très pratique et proche de l’appartement par l’ascenseur. Par contre, je ne recommande pas ce Resort ou l’unité d’hébergement pour une personne en fauteuil roulant. Il n’y a aucune commodité qui peut accommoder une personne en fauteuil roulant.”