Hotel a Serena

“Convenient to the I80. Lots of food and gas options. Have stayed before will probably stay again.”

“Very nice clean room. Comfortable bed and pillows. Nice shower. We didn't have breakfast, but it looked like a nice set up, would definitely stay again. ”

“The wonderful staff and clean room, facility and decent breakfast all made for a great stay! Even my dog enjoyed it! <3”

“was a great stay for the wedding. Breakfast was good and they check me in when I was running late. Excellent!!!”

“The pool was closed, the bar was closed and they advertised a restaurant that was no longer there.”

“This was a wonderful cabin/tiny house vacation place. In the middle of the woods, quiet but still close to activities and restaurants. When laying in bed you felt like you were in a treehouse. We were especially happy that our dog; who goes everywhere with us, was able to enjoy the property also. The welcome snacks were a nice touch including the s’more kits and wood for the fire pit.”

“We stay here every time we come to Ottawa. We love the clean rooms, friendly staff, the outdoor patio with lots of seating and a grill, it’s close to everything including grocery store, gas stations and restaurants. Especially Starbucks just a few feet away!”

“I stayed at this property last year en route back east after spending the winter in CO. When I was woken up early in the morning by chipping birds I remembered why I didnt ever want to stay here again. Come on propert owners - get rid of the birds and the garbage that needs to be brought to the dump! And please buy new Bed covers. The ones on the bed I slept in must have been used the past 10* years. It was disgusting. Sorry for this review but you have to know you need to step your game up!”

“The AC works. The room is ok. But not the kind of place to stay. It's good for going on a budget.”

“They need to do better with thoroughly cleaning rooms. Refrigerator still had someone else old food and beverages in it. Face towels were dirty.”

“I've been going to this hotel for years, whenever I'm in town. I can definitely tell there has been a change in management. The former manager Brenda ran a tight ship. The hotel was so clean it sparkled, the service was amazing....I mean Brenda hasn't been there in years and not only did she introduce herself to us but i still know her name. This hotel is still good. I will continue to stay there when I'm in town. The rooms are still clean. The pool is broken. One of the elevators is broken....

“Clean room, great staff and terrific breakfast. Priced very competitively.”

“The breakfast was great. Room was clean but the bed was not comfortable. Both my partner and i woke up in pain from the bed. The front staff could havr been more informative as to times things close and when checkout is. She didnt give any information. ”

“Portable bathrooms were keep clean, other than that the grass was to long luckily we did not get ticks. I was not to happy with the place.”

“Bad experience with me and my family, we were asking for pillows because the cabin was with no pillows, and then we called and nobody from the staff came to give us pillows, and then the main bed was infested of big ants, my mom was frustrated she can’t even sleep, to be honest I want a refound.”

“Clean room and bathroom. Very good breakfast though no eggs. Would stay again.”

“Room 133 needed to be aired out. Breakfast was great. My grandson asked for a wake-up call and the manager appeased him with a call. My grandson was delighted”