Hotel a Silver Lake

“Horrible staff. Condescending and ignorant at the same time.. was left waiting for a member to come to the desk for over 20 minutes! After the 20 minutes I helped myself to the master key behind the desk to re-enter my room (pics for proof). I would never stay here again, and am honestly rethinking best western in general because of this experience. Also all digital amenities do not function (Netflix, on-demand, etc.) so be prepared for basic cable and a basic hotel.”

“Staff were friendly and great”

“Room was very clean”

“Yes”

“Nice clean hotel. Pool-spa was nice and clean area. Hotel is a bit dated and shows a bit of its age, but nice clean and a good value for place and time. ”

“The room was ok, outdated. TV good, had mini frig/microwave. Tub/shower, no safety bars. Toilet low and small. All functional. Bed was comfortable. Staff was fine. What does one expect for $90?”

“Hot tub was cold. Room was very musty. She Took forever to get checked in. Front desk person on his phone the entire time I was wanting help. My 13 year old felt very unsafe. ”