Hotel vicino a Sweets & Treats - Richmond

“Good”

“Super clean, nice place.”

“Very nice staff, especially at breakfast. The room is spotlessly clean. Great beds. Only gripes were the incredibly loud ac unit outside and the hotel was very expensive for what it was. But supply and demand I guess. It was a busy weekend in Richmond ”

“It needs just a little extra upgrade. The tv kept going out and the fridge wasn’t working. But the front desk staff were amazing. ”

“Parking was easy and available, even though it was a summer day in March.”

“Yes”

“Housekeeping banging on the door at 8am asking if I was checking out? Why would anyone bang asking those questions when front desk should know each room extending or checking out. Very unprofessional and if I had been sleeping would she had just came in since she had her key out. Told front desk as I was leaving. ”

“The room had spider webs on the ceiling, peeling paint on the walls, black debris all over the sofa, a dirty toilet seat, a bathtub that drained extremely slowly, and very poor sound insulation. This has been the worst stay I’ve ever had at a Holiday Inn, and I will not be choosing Holiday Inn again in the future. These conditions are completely different from what was described on the Expedia website.”

“Clean room”

“The breakfast was terrible. Noisy second floor soccer team. Tried to call desk to report and room phone was broken. Went to the desk and was told it would be taken care of. Loud noise continued for two nights after multiple complaints. We will not return. ”

“na”

“Great overall ”

“The steel door showed signs of forced entry. There was a round puncture several inches in diameter and more than an inch deep, as if from a police (hopefully) battering ram. The interior of the door frame had evidence of being knocked in, as well. The interior moulding of the door frame was screwed back together in several places. There was tons of activity at night, especially where the rear of the property backed up to a wooded area. Cars were coming and going after very short visits,...

“Good for most part”

“Harry is absolutely wonderful, he greets you at the front desk.He's very nice. ”

“Clean and nice”

“Na”

“hair on bathroom floor, comforter seemed ancient, room in poor condition, no bottled water in the room, desk broken.”