Hotel in zona Turtlehead, Salem

“Excellent hotel. Had a great time. The only issue was the internet. Even on WiFi it dropped in and out of SOS the whole stay”

“The cottage was clean, staff was so friendly, our stay was quiet and peaceful… it was perfect! Definitely planning to stay there again!”

“The only issue i had was when I cut the heat on the smoke alarm went off which is understandable but I couldn't use the heat at all”

“The office smelled horrible! The owner kept telling me that his prices were lower than a third party.”

“We had a great stay. Nice staff and good breakfast.”

“Almost, impossible to get the front desk on the phone. Called multiple times and were transferred to a sister property call center.”

“The property was certainly not what the pictures portrayed. The location is questionable and we did not feel safe. The room smelt of smoke and we immediately went to front desk. Upon our conversation with the staff we decided it would be best to check out. I messaged Expedia as instructed by the property in regards to a refund and within minutes was told that the hotel denied the claim and will not issue the refund. Terrible experience and disappointed that no type of refund was offered.”

“Staff was great! Room was clean!”

“Good location . Good price. Nice and quiet. Unusually good tv show choices. (Much better than last 4 or 5 hotels that I stayed at!)”

“While my room was very clean, there was a large stain on the upholstered chair by the window. The picture was missing the bottom part of the frame. The bathroom was old, with a cigarette stain on the tub. Staff were friendly and helpful but it took longer than usual to check in. There was no pepper in the breakfast area and the juice machine was broken. All said and done, I had what I needed. It is a poor economy for all which may explain the shortcomings.”

“Very nice place. Felt very high end”

“Loved it! Very clean and the staff was super friendly!”

“After my room was cleaned, house keeping left my door open! Thankfully none of my belongings were touched but I had been out of the hotel all day! Very unhappy with this and won’t be starting here again. Although the property was very nice, this unfortunate detail was enough to turn me off.”

“Excellent”

“Staff and services.”