Hotel vicino a Virginia Living Museum - Newport News

“We stayed from Friday to Wednesday and our room was never cleaned. The front desk was helpful in providing clean towels and plastic bags for trash and explained they were low on staff. The team at Burger Theory: Cece and staff were great!”

“Friendly staff and clean rooms, walking distance to shopping”

“Great”

“Not what I expected from this type of business.”

“ELEVATOR WAS OUT OF SERVICE AND VERY DIRTY!”

“Amazing ”

“ The property itself need a lot over work don’t to it and the service was horrible not worth the price ”

“Wow the key was not working several times. I had to Keep going back to get the card reprogrammed several times we were very inconvenienced. I asked for a refund this was totally unacceptable. The property manager and Expedia representative was going back on forth about which one was going to refund me. I was told by a Expedia representative I would receive a refund within 5-7 business day’s. So I’m waiting I think Expedia should look into who they partnership with before allowing people to stay...

“Do NOT spend your money here, it’s literally a roach/insect motel.. Rooms were filthy, ran down, needed to be remolded, no real amenities, lights did not work, dead bugs Everywhere !!! Staff acted oblivious to how the hotel looked.. Then when requested for a refund, manager denied it !!! Bad for business, do not waste your time here… Highly disappointed !!! NEVER coming back !!!”

“Renovated rooms was a huge plus!”

“Phenomenal hotel! They pay attention to every detail of your stay from cleanliness to spacious rooms, excellent beds and an incredible breakfast. We have been on the road for two weeks and this hotel is by far superior to ANYTHING we stayed in!”

“Overall a good experience. Reasonable price and good location right next to I64. Room was clean and bed comfortable. Two things to improve: AC quite noisy and the fact though the hotel was quite empty the all 10 or so rooms occupied were all adiacent and so could hear everything coming from the other rooms. ”

“The stay was relaxing”

“We were very impressed by this property. Staff was very helpful, rooms clean and well maintained. On site restaurant very convenient. Location central to greater Newport News area. Would definitely stay again.”

“I am not sure what happened with the Bathroom but when we left & came back to the room from a day at Busch Gardens, the bathroom floor was flooded 😳...not sure where the water came from but we got it up best we could..other than that, the room was clean..we stayed 6 nights with 3 kids..room was reasonable for that amount of time..I would stay here again!! Staff was cool..our 1st time visiting Virginia & it was pleasant”

“It”

“Abbiamo trascorso due settimane piacevoli e senza nessun problema. L'hotel è accogliente, il servizio gentilissimo, la posizione e la disponibilità del parcheggio, ottimi. Utilissima anche la possibilità di avere sia la WiFi che le telefonate urbane gratuite. Se dobbiamo lamentare qualcosa è solo per la frequenza delle pulizie (1 volta la settimana) ed i materassi un pò troppo 'duri'. A parte questo, consigliamo vivamente a tutti il Candlewood Suites Newport News.”

“The AC in our King bed with pull out sofa bed room was terrible. Temperature could not be controlled. Wall thermostat was almost unusable. Expedia stated a $100 pet fee when I booked, but I was charged $150. In addition, there was no mention of a daily parking fee of $5.30 when I booked or at check-in. We left a day early and I understand we would not be refunded that last night even though we did not stay there, but we were also charged that parking fee for a parking space we did not use. The...

“There was an issue with the toilet and they gave us a plunger but absolutely didnt resolve the issue, so going to the bathroom was an issue the entire stay, they didnt offer to mive us to another room nor did they try and compensate us for the inconvenience.”

“Hotel buono per rapporto qualità prezzo. Pregi. La buona posizione, Facilità di parcheggio. Posizione tranquilla. La camera anche se è piccola ha tutto il necessario. Difetti. Camera piccola e con arredamento datato, poco adatto per un lungo soggiorno. Colazione scarsa, poca scelta di cibo, di qualità dubbia. Condizionatore e frigorifero rumorosi. ”