Motel a West End

“they did not clean or replace used towels, tv kept going out, room phone not working to call front desk, coffee, machine does not work”

“Out dated. Ok for 1 night before cruise. No aminities”

“Bad dirty rooms, noisy AC unit”

“Siamo stati sfortunati in quanto nella stanza accanto c'era una coppia che continuava a parlare fino alle 3 di notte (insonorizzazione inesistente). Abbiamo chiamato 2 volte la reception chiedendoli di avvisare gli ospiti di stare in silenzio.Alla fune abbiamo dormito poco e niente. Per quanto riguarda la colazione , non posso dire niente perché NON L'HANNO SERVITA! Neanche il caffè! Hanno semplicemente deciso di non farla quel giorno (nonostante fosse inclusa).”

“Accoglienza discreta. Abbiamo dovuto pagare in contanti perché ci hanno detto che il lettore della carta di credito era guasto. Colazione scarsa, pulizia della camera discreta”

“The room was so dusty, sheets and pillow cases were dirty. No blankets were on the bed, found some thin blanket like things in the closet that were also dirty.”

“major water leak, and AC did not work. You could literally smell the mold. Clerk tried to help and switched us rooms where written profanities was found on the wall. Doors did not lock for some reason as well.”

“Smelled like mildew and didn't offer a refund”

“We were put into a dirty room that had items left from a previous stay, toilet was broken, no phone in room to notify front desk and when we arrived for check in there was no one at counter and a sign on desk that said to call for service”

“I booked a 2-night stay at this hotel through the Hotels.com app and paid the full amount up front as a non-refundable booking. When I arrived around 9 PM, I was denied entry. The front desk said they would not accept my online payment and demanded that I pay the full amount again in person. The staff member told me to cancel my non-refundable reservation and pay at the desk instead. I contacted Hotels.com support right away, but they were unable to reach the hotel. I sat there for close to 2...