Castelli a West Knoxville

“Staff, breakfast was excellent. Room was very clean. Air conditioner was very noisy. Need to replace the fan motor. But it was cool air. Just loud”

“The staff was friendly.”

“We wewre not made aware the gym was not in order and i travel depending on just that.. Otherwise a good location”

“The bathrooms need an overhaul. We wouldn't step a foot in that tub. The smell of the first room was so bad that we had to change rooms. The filter on the bathroom vent was dirty. The hotel only had regular direct TV (basic stations). That quality inn should have been Budget Inn. The best part was the food truck outside.”

“For $159 a night it’s a very good value and most important the beds were very comfortable and so were the pillows”

“these specific hotels are always super clean, so whenever available, and priced right, this is our preferred choice while traveling for work. The staff is always super helpful, and the environment just feels better.”

“Not bad for the money starting to show its age.”

“Clean room. Staff was helpful.”

“Friendly staff and clean rooms”

“Excellent customer service bedroom was clean and comfortable. Couldn't get the QR code to work for tipping. The stairs were a little hard to manage for somebody my age.”