Hotel a Grandview

“smh”

“.”

“I wanted to give this hotel a chance after the poor reviews that I read. First impresssions at the front office were not promising. I did like that the outside door required a key card to enter the building. I did notice the dirty rugs in the hallway. Our room wasn’t cleaned throughly. I found chip pieces on the carpet and there were a couple of hairs in the tub. I did like the toiletries that were provided. Again I wanted to like the hotel because I can tell the owner is working on...

“Very clean. Staff was very nice”

“The room was clean, the staff was customer friendly and the breakfast was good. Nice to have hot food for breakfast! Parking was plentiful, close and free which is awesome.”

“Property is under massive renovation. Construction materials are scattered in and out of the buildings. Parking lot was full of nails and barely usable. Several of the security doors had no locks. Hallways had no air conditioning. Our suite had no sitting area. The shower had no hot water. Kitchen had cookware but no eating utensils. Breakfast was biscuits and gravy, powdered eggs and undercooked sausage and bacon. Inedible at best. Unfortunately we had booked three nights and never felt safe...

“My son and I loved the breakfast in the morning. It was a great place to stay.”

“Nice place for the price!”

“Ottimo rapporto qualità prezzo”

“The staff were extremely nice, made us feel welcomed. The room was clean and bed was amazing slept so good. I highly recommend to stay there, I know I will again!”

“Quick stay but clean and cozy.”

“Hotel was okay. Lobby is nice. Room was spacious, but floors felt dirty and there wasn’t hot water, only warm water. Waiting at least 5 minutes for the water in the sink to warm up enough for me to wash my face and the water in the shower never got hot, just warm. Breakfast on weekend doesn’t start until 7:00.”

“Convenient location; excellent breakfast buffet”

“The best”

“I definitely come back and stay in this hotel, it has clean room and good breakfast, my only problem is the reception staff that needed training for customer service. We checked in at almost 8pm and say hello to this lady in the reception, she didn’t bother to smile and welcomed us, just said need the name and your credit card, pointing the direction and that’s it ! Not even mentioning the basic details about check out time, time for breakfast and anything that we need was thinking in my room I...

“Clean rooms. A bit noisy because of location and there was a baseball game going on. Other than that, best breakfast we've ever had at a hotel. Would stay here again”

“The shower didn't work correctly n slowly drained”

“No ice”

“This Place is Not At All Like The photos There Was No Hot Tub The Tv Would Work Carpet Was Wet We Booked A suite & The Room Was Just A Double Bed Staff Was Nice But The Place need Updates”

“I would like to file a formal complaint. Woke up this morning to an unusable backed up sink full of dirt and brown water. Had to brush our teeth in the bathtub. I complained to the front desk and they couldn’t do anything since we books thru you a third party. This is unacceptable. Very dissatisfied.”