Hotel a North Kansas City

“I would like to file a formal complaint. Woke up this morning to an unusable backed up sink full of dirt and brown water. Had to brush our teeth in the bathtub. I complained to the front desk and they couldn’t do anything since we books thru you a third party. This is unacceptable. Very dissatisfied.”

“I wanted to give this hotel a chance after the poor reviews that I read. First impresssions at the front office were not promising. I did like that the outside door required a key card to enter the building. I did notice the dirty rugs in the hallway. Our room wasn’t cleaned throughly. I found chip pieces on the carpet and there were a couple of hairs in the tub. I did like the toiletries that were provided. Again I wanted to like the hotel because I can tell the owner is working on...

“The shower didn't work correctly n slowly drained”

“Great place to stay, breakfast was top of the line, very xloae to airport and downtown. Short drive away.”

“Our first room the tub was rusted out. The second one the ceiling was falling in, And the front desk agent dismissed me like I wasn't speaking to her.”

“I was overly impressed! ”

“.”

“Booked a room there through Expedia but when we got there, it was overbooked. We got sent away and had to book something else. We got a refund through Expedia but the process was very frustrating.”

“Bring back the coffee maker I really missed. Thanks”

“Near stadium”

“Very clean bathrooms and casino floor is nice. Didn’t eat here except the late night pizza from the far end of the casino floor at the bar. I think they stayed open until 2am or something”

“Everything was great”

“Housekeepers did a very cursory job. We were there for 5 days and I don’t believe the carpet was ever swept. There was a disgusting stain on our window shade, which they tried to clean unsuccessfully. They said it would be replaced if it couldn’t be cleaned, but never was. Front desk staff was very pleasant and helpful. Overall, just adequate for travelers.”

“Nothing to not like about this hotel. Friendly staff, beautiful room, nice breakfast.”

“Ottimo rapporto qualità prezzo”

“Did not let me stay. Robbed me.”

“Great staff but room wasn’t good”

“Convenient location; excellent breakfast buffet”

“Love staying at Drury inn facilities. Excellent value with evening happy hour food and morning breakfast. Will always choose Drury Inn when available”