Hotel a St. Charles

“The room was clean and comfortable, and the breakfast is fairly good.”

“The staff was friendly, but the cleaning was appalling. The room was incredibly dirty, and I was shocked.”

“Very clean. Staff was helpful”

“Breakfast left a lot of room for improvement- bagels toast English muffins and cold cereal, apples bananas and juice that’s it. Not even yogurt. Stingy with clean towels/ wash rags as well. All in all stay was adequate (8 days) but could’ve easily been better.”

“This Holiday Inn Express just needs some love. The facilities need maintenance. The staff was nice and the room was as clean as it could be. It is time Holiday Inn Express St. Charles for a remodel or even some maintenance on this facility.”

“It was clean, didnt really see much staff but seemed sufficient and it worked!”

“Pro: The room was spacious and clean. I love the fact that we had a microwave and fridge in the room. The bed was super comfy as well. Con: On several occasions we hard a dog barking and people talking in the hall. We had the breakfast buffet and it was NOT worth it for the money you pay. It was almost $30.00 for two of us. I get a better free continental breakfast at other hotels. ”

“ Have stayed here before. "Renovation " has been going on for 3 years. Great location, average property, some staff are not helpful. Marriott needs to take it over, get the upgrades done, work with staff to improve attitude”

“Nice location. Bath area needs updates. Side table next to the couch was flaking and rust all over. Was a hair in the tub. Someone’s Bobbi pins on the floor.”

“Very nice rooms. Breakfast was good. Staff were very friendly.”

“Won't be back..not clean loud people ..staff never available when you need them..rather rude at your check in also.”

“Loved staying here!! It was clean and well located. Breakfast was great and staff was very pleasant and helpful!!”

“Property was clean and room configuration was ideal for my snoring husband and I. Staff was very friendly and helpful. The only reason I didn’t give it 5 stars is that the walls were not very sound proof at all. The tv in the living area next door could be heard all night while sleeping in the pullout in our living room. I also woke up to the Rocky theme coming from the room on the other side. Regardless, I think I would stay there again for the room layout and cleanliness.”

“In a very good position close to IL90 to reach Chicago and close to restaurants and serrvices”

“Everything was very nice.”

“L'hotel è molto carino, la stanza era grande e il letto davvero comodo. Personale gentile.”

“Tutto ok. ”

“Camera grande, personale gentile, parcheggio e vicinanza all’aeroporto ”

“I like that there was free breakfast and parking at the facility. The staff was welcoming!”