Hotel a Troutville

“Exceptional breakfast! And the air conditioning was great too.”

“Great stay! Clean and comfortable. Staff, especially Haven, at the desk were helpful and polite. Asked for a specific room when I booked reservation and it was waiting for me when arrived. Pool was fantastic as was breakfast. If there was one note to make it would be better selection on TV channels. Will always stay here when in the Roanoke area!”

“Clean room, convenient parking in front of room.”

“The carpet smells very bad”

“Property is aging, however, everything is neat and clean.”

“The room was musty. We were I. Such a hurry to get out of that hotel we ended up leaving headphones in the room. Tried to call and retrieve them only to be told they didn’t have them. But we know we left them there. Very disappointing. Door to our room was messed up we had to struggle to get the lock to work. Font door glass was busted up.”

“Entire 5th floor AC turned off. My wife and I got into town late so once checking in we both were excited to get some rest. However, once we got upstairs to our floor it was extremely hot and clammy. In our room specifically our thermostat read 85°. Our AC was completely turned off so we both had to go to bed sweating. I did turn the unit on to 60° and ran it all night. When we woke up this morning the room had only cooled down to 78°.”

“Is was just okay, more than less just a place for catching some Zzz's .. Room had a stale odor and the the Continental breakfast was simple cereal and mini muffins and bread . I think if they worked on just them two issues alone it would seem a little greater.”

“Close to attractions which was good. The bathroom sink did not drain very well…. Was Clogged up.”

“Moderno e pulito con bella piscina e camera spaziosa Ottima colazione ”

“Our main reason for choosing this property was it had an indoor pool. When we checked in, we were told the pool was not working and they didn’t know when it would be back in working order. This should be posted on their website. Another issue is that when I asked for a receipt at check out the young man did not seemed pleased. He was not very receptive at all to questions or acted as if he wanted to be there. My husband did appreciate the breakfast.”

“Staff was friendly, explaining the amenities. Room was clean and comfortable.”

“Air conditioning excellent, parking lot did not feel secure, several used boats for sale, men smoking at door, men gathered outside at back building, noises during night, did not feel safe.”

“Reliable, clean, great sleep”

“Upon our arrival, we were warmly greeted and provided with delicious, warm chocolate cookies. Our room was spacious and quiet. The complimentary continental breakfast was adequate and it's dining area was comfortably arranged. The location was perfect, directly accessible from I-581. And the cost was reasonable.”

“Had a comfortable stay at Gateway Hotel. The rooms were clean, and the staff was courteous and helpful. The location was convenient, and the overall experience was pleasant, everything was good. Thank you for the hospitality!”