Hotel a West Columbia

“The room was nice and it was clean, but the outside properties needed to be power washed and cleaned”

“The check in clerk was a nice man but he must get off a 5. The night clerk (long blonde hair woman in her late 30s maybe) was rude and not helpful at all. I asked her about the TV channels and if they had a list. She told what channel had the guide but, when I asked about HBO (advertised on their sign) she answered that she had told me what channels the guide was on. I explained I couldn't find it listed she answered that I just needed to look at the guide channels. The milk at the breakfast...

“I stayed in a recently renovated suite and it was fantastic. The best feature was the shower control opposite the shower head, great idea. The breakfast included was also fabulous. Enjoyed my one night there immensely. Very close to the Riverbanks Zoo where I went the next morning. Ery nice zoo.”

“Shower head was tied with a plastic bag to stop leak but water was spraying everywhere”

“When I arrived the computer system was down but I had no problem getting my room. The hotel staff was pleasant and helpful in giving direction to a good restaurant. The room was awful...both towel bars in the bathroom were almost ripped off the wall. The non smoking room smelled like an old ashtray and there were cigarette burns on the sink and bed comforter. I needed to iron a shirt but the ironing board cover was torn up and held on to the board by a small strip of duct tape. There was mold in...

“Lamp outlets were so loose I couldn't charge my phone. I had to hold the charger in the outlet to keep a connection. But, most importantly, I booked this room at 1030pm on 5/27. I incorrectly put 5/27 instead of 5/28 for check in. While Expedia did what they could, the hotel would not refund the room even though I booked it again for the correct night. This definitely confirms I will never stay at a Choice Hotel again.”

“The breakfast was always really good”

“Staff was very helpful and accommodating .”

“This hotel needs a lot of reconstruction work! The tv is very tiny, making it difficult to watch it and relax! The tub is very old, ceilings are brown, needs repainting. For the money, it could gave been better.”

“We had a very early time to leave and they supplied a bag breakfast, which was very nice!”

“Total disappointment! Beds with hairs, smelly rooms like urine or smoke, walkways are dirty with stained drips and cockroaches at night. overall, not a pleasant environment. Had to be switched bedrooms after being shown 3, it was close to midnight had no option but sleep there since they had already taken my deposit. Just a dreadful experience!”

“Only complaint is that the door was difficult to open. It used to get stuck and staff helped it open. Breakfast is good.”

“Very nice and clean, super friendly staff!”

“The room was very spacious and clean. We had two queens and a trundle bed. It fit us perfectly. We had 4 adults and 2 kids.”