Hotel a Westend

“One of the female employees there was raising her voice at customers. This morning, she approached us aggressively and used offensive language toward us. I had brought five friends with me, and we had rented three rooms. Because of this situation, we canceled all three rooms and checked out. You need to warn your staff and ensure they treat customers respectfully.”

“Staff was very helpful. Room was generally clean. Breakfast was okay. A small wet spot in front of the fridge and a bit of a smell were the only problem.”

“Breakfast wasn't the greatest but room wàs nice”

“Nice clean place”

“Nicely kept hotel.”

“More clean”

“great parking great access staff very helpful”

“A perfect hotel to stay which is close to West Edmonton Mall for a reasonable price. The staff were friendly, hotel clean, and the free continental breakfast was good. I would definitely stay here again”

“All good. Very normal room and amenities.”

“?”

“our stay was for 2 nights. This hotel is in a great location, it's clean, well maintained and the room was bigger then expected and very quiet, there is no pool. The breakfast was great, lots to eat and they actually had bacon. Staff is so helpful. Marilyn in the resturant is such a nice lady and we had a great conversation with her. Food was perfect there. She also was in the breakfast room serving on her day off since someone called in sick. We would definatly return to the Royal if we are...

“Parking, layout of our room, the AC WAS AMAZING, quiet area, fast check in and check out, friendly, loved how clean our room was to definitely a better experience then my last hotel stay (a completely different radisson hotel), the only thing i would live to mention is the building layout for the elevators you’d have to walk 5-7 mins to get to your hotel room once you got onto your floor, so when we brought in all of our bags it was a little difficult.”

“I would not stay here again. Dirty shower and broken shower, no vending machines as advertised, wifi issues, etc.”

“What a beautiful spot, we had the room with the king size loft, nicest room we have ever stayed in, would definitely be back!”

“We really enjoyed the unique spaces and additions like pool, games room, and complimentary slushy machine/chocolates in the rooms/rubber ducky. The rooms smelled nice and clean upon entry. We enjoyed the laminate floors in the rooms rather than all carpet. Everyone at the desk was very helpful and kind. Overall a wonderful stay.”

“Very clean rooms and nice spacious room!”

“The hotel was wellsituated for what we needed. The hotel itself seems a little old in need of a spruce up”

“On arrival we asked about the hot tub and pool, if they were working. Confirmed that both were available. When we got to the pool it was closed for repairs.”