Hotel a Westend

“One of the female employees there was raising her voice at customers. This morning, she approached us aggressively and used offensive language toward us. I had brought five friends with me, and we had rented three rooms. Because of this situation, we canceled all three rooms and checked out. You need to warn your staff and ensure they treat customers respectfully.”

“Staff was very helpful. Room was generally clean. Breakfast was okay. A small wet spot in front of the fridge and a bit of a smell were the only problem.”

“Ac didn’t work. When I told them about it they put me in a room what wasn’t even cleaned and the bed was not made”

“Nice clean place”

“Nicely kept hotel.”

“Hot tub jets not working. Should be listed online if not working! air conditioning worked but out dated and loud. Windows opened thank goodness. Carpet smell was horrible! Mattresses stained. ☹️. Would not return.”

“I wish there were at least a hot tub on the property.”

“The staff at check in were the rudest wickedest people we’ve ever met. Water pressure was so low in the shower that we couldn’t shower properly. Someone upstairs started stomping and jumping on the floor at 5:30am and staff did nothing about it. We asked for 2 extra pillows and a blanket and our room was inspected by the chambermaids. They were not willing to give us extra pillows until they confirmed inside our room that there was 4 of us staying and not enough pillows. This was an invasion of...

“All good. Very normal room and amenities.”

“?”

“all good here”

“Parking, layout of our room, the AC WAS AMAZING, quiet area, fast check in and check out, friendly, loved how clean our room was to definitely a better experience then my last hotel stay (a completely different radisson hotel), the only thing i would live to mention is the building layout for the elevators you’d have to walk 5-7 mins to get to your hotel room once you got onto your floor, so when we brought in all of our bags it was a little difficult.”

“I would not stay here again. Dirty shower and broken shower, no vending machines as advertised, wifi issues, etc.”

“What a beautiful spot, we had the room with the king size loft, nicest room we have ever stayed in, would definitely be back!”

“We really enjoyed the unique spaces and additions like pool, games room, and complimentary slushy machine/chocolates in the rooms/rubber ducky. The rooms smelled nice and clean upon entry. We enjoyed the laminate floors in the rooms rather than all carpet. Everyone at the desk was very helpful and kind. Overall a wonderful stay.”

“Very clean rooms and nice spacious room!”

“The hotel was wellsituated for what we needed. The hotel itself seems a little old in need of a spruce up”

“On arrival we asked about the hot tub and pool, if they were working. Confirmed that both were available. When we got to the pool it was closed for repairs.”