Cottage a Cancún

“Nos encanta el hotel. Habitacion perfecta, desayuno buffet excelente, servicio impecable, acceso directo al centro comercial de puerto Cancun. Unica experiencia muy muy muy molesta ha sido volver al hotel despues de las 10pm pues a la entrada de Puerto Cancun habia una cola infinita de coches que debian pasar por un control de seguridad que nos hizo perder mucho tiempo. No entendemos que los huepedes de un hotel bien caro come este tengan que pasar por este control y perder tanto tiempo como...

“Amazing . One flaw is i saw a poop stain on our bathroom glass and a booger on our shower glass”

“Very comfortable ”

“Overall, our stay at RIU Caribe was very good. We enjoyed the resort, the atmosphere, and our evenings there. Everything was good overall, but our experience with reception needs improvement. Before and after our arrival, I was trying to make some changes to our reservation, but it was nearly impossible to get in contact with reception by phone. When my family arrived, the young woman with glasses who assisted us at check-in was extremely arrogant and seemed to be on a power trip in the way she...

“Very clean”

“Hotel molto curato nelle parti comuni e nei servizi compresa la varietà dei 6 ristoranti. Spiaggia non grande ma ben curata. Mare molto bello.”

“We had a mixed experience overall. We booked a premium balcony room, but the room and much of the hotel felt very outdated. We also experienced several plumbing issues during our stay. Cleanliness was another major concern. The room was not properly cleaned, and we had to request cleaning multiple times. The balcony chairs were also very uncomfortable, which made it difficult to sit back and enjoy the view. The pool area was concerning as well. Parts of the pool flooring were chipping, and we...

“This place is all they said it was. Clean, friendly staff, good food, peaceful. Best All-Inclusive/ Cancun Hotel Zone so far.”

“Excelente hotel cómodo limpio y con restaurantes con excelente comida y la playa preciosa ”

“My visit was not what I expected. The time when I was there the hotel was transitioning from Hyatt Vivid Grand Island to Mondrian. After a few days the transition was happening without us ever being notified beforehand. If I would have known I would have probably cancelled and gone with another hotel. The staff was excellent but the food was a hit or miss for me and my girlfriend. Certain areas of the hotel were close very frequently due to the hotel training there staff for the transition which...

“This was exactly like the pictures showed. Nice and clean and welcoming. The food is similar to most all inclusive but the specialty restaurants were outstanding.”