Resort e hotel con spa in Guam

“when we checked in the hotel, my room was not cleaned up, at all. and room for my friend was not clean also... front staff are frindly almost of people but a old lady was not... such a few disappointed staff make us bad impression. facilities are very old... and not beautiful. but just to sleep at the hotel, it's no problem. from downtown, it's very far... without taxi, we could not do anything. in future, if we have chance to visit Guam, we will not chose the hotel.”

“we loved the hotel, was a bit disappointed when checking out. we got charged for a dinner that we didnt even go. the front desk agent did not persue the situation and insisted us to have an authorization because we are checking out. and would like to resolve the charge. i find that the her urgency to resolve was a bit disappointing, checking out at 11am and the restaurant was open, and her answer was it was closed.. i know for sure the restaurant was serving lunch, besides, she should hav...