Hotel di lusso in Guam

“Yeas”

“スタッフのホスピタリティーとオーシャンフロントの絶景に癒されました。”

“We got a room here soon after super typhoon Sinlaku passed. We checked several resorts and the Hyatt was the only one we found who could accept new guests at the time. They seemed to do the best job at preparing for the storm and recovering quickly. We were so appreciative to be able to escape there to have power, water and laundry again. Thank you again!”

“The room was clean and quiet, the flooring beautiful, the view gorgeous, the beds comfy and luxurious. The AC and TV worked just fine and the staff were friendly. It's also an easy walk to the beach and coffee shop. I would've given the hotel 5 stars, except their boiler was out and there was no hot water. I was informed of this when I checked in, but it was late and I didn't have a backup hotel plan. Fortunately, the water was lukewarm, not cold. ”

“部屋から見える海が最高でした。 レストランの朝食は良かったのですが、ディナーがあまり人気無かったみたいです。 人が少なすぎて回転していませんでした。 ロケーションは良かったです。”

“It was probably a great property one but has seen better days. The staff was extremely kind and helpful, though. ”

“とても良かったです”

“I work in another hotel so my expectations for the place weren’t high especially after a typhoon. So I’m not suprised that certain things in the hotel is out of order. What I did expect is a certain amount clear communication between guest and staff. Keep in mind I called a day ahead of time before making the booking asking about the laundry/gym/pool and was told that it was ALL working. (Which in fact wasn’t. Laundry-All the dryers were out of order. Pool-Out of order. Gym-Not all equipment was...