Cerca hotel in Tyne and Wear

“The hotel is beautifully renovated, stylish and modern. All staff were so friendly and customer focused. Location right on the river and quayside short walk into city centre. The terrace for drinks was probably the area where we were expecting a little more but it was still fantastic. Drinks a little pricey but it was a special occasion so we didn't mind so much.”

“I stayed at the hotel for 3 nights whilst away with work, the hotel is fantastic, very new and high tech. Rooms are great, large and with a great bathroom, shower etc. Everything about the hotel was excellent.”

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“The staff were super welcoming and friendly the rooms were nice reception area was great for our group to meet breakfast was really nice would highly recommend this hotel ”

“Ok”

“Beautiful and modern Hotel in the centre of the city. Huge Room. Amazing and big barthroom. Good Breakfast and Restaurant. Overall excellent. And very good price! To return!”

“A fantastic castle experience: it’s so much more interesting to stay in one than just looking. The staff were friendly and helpful and food was good too. There were a lot of stairs to negotiate to reach our top floor accommodation.”

“Always a unique and enjoyable experience. Wonderful staff. It is in need of some TLC in areas, but you have to consider it is 700+ yeas old - so you have to make allowances. If you want sterile this is not the place. Give me character every time.”

“Got wot you paid for allstaff were brill apart from 1 miserable not the word not 1 bit of customer skill what so ever sat or sunday nite shift need to be gone ”

“Very friendly helpful staff reasonably priced and clean. No on suite butbCommunal toilets and showers clean also. 24 hour reception ”