Strutture Hilton Hotels a Houston est

“Not good value. Rooms need an upgrade”

“The breakfast was overpriced, and the lake view room fell short of expectations in terms of upkeep. The TV console drawers were loose and wouldn’t stay closed, the full-size mirror was broken and had been removed without replacement, the lakeside windows were foggy, and the accent chair was missing its ottoman.”

“The hotel overall was okay, now there’s a few key issues with it, the AC in the room is controlled and it doesn’t go under 66 degrees which for Houston is not cold, you’ll be very hot at night, the TV volume will not go above 30 which means you can barely hear it, the bathroom door has 0 privacy, all sounds and smells will go out to the room, the pool has no supervision whatsoever and kids will make your time completely insufferable, if you are looking to enjoy the pool you need to go very early...

“The room was clean & spacious. The shower takes a very long time to get warm/hot. We showered with lukewarm water our first night because we didn’t know if it would ever heat up. By the 2nd day we learned it takes about 20 minutes running the water for it to warm up. The A/C would cool the room and then turn off for a long period of time causing us to get hot and adjust it throughout the night but never really remaining on to keep us comfortable. We searched the room for a menu or a list of...

“The covers is full of mold and mildew on both beds. Talked to manager and was switched out. Same thing full of mold . Shower pressure is very weak. Very disappointed !”

““The hotel was nice overall, but I was disappointed because I booked two king beds and received two full beds instead.””

“Good”