Hotel vicino a MetroHealth Parma Medical Center - Cleveland

“Great breakfast”

“Our room was filthy! And when I called to the front desk as soon as I noticed everything, I was told there was nothing that could be done. She stated, all rooms were booked and she would leave me a card with the managers information to speak with her on Tuesday! This was a Friday when we checked in. The woman on the phone was very nice and apologized for not being able to do anything. I took pictures of everything. They have the time to show they were taken within 20 minutes of us checking in....

“This was the worst travel experience of life!! After making reservations 28days in advance and reconfirming 16 hours before my arrival . I get a call from Stay America in Brooklyn at my reservation was cancelled! As I getting off the plane in Cleveland. No real explanation given except they were overbooked and I was out of luck !!So I called Expedia and put on hold for 20 minutes only to have the call droppped so tried again with exactly same results and on the third attempt was was to try get...

“Not that great could use better staff with better cleaners”

“Camera grande e bella, materasso NON BUONO”

“Place needs some upgrades. Seems more like a motel , not worth the amount of money charged ”

“There was NO airport shuttle until mid afternoon! We reserved here because it was stated that there was an airport shuttle. Also no one serviced the room until the second day. Again, for the high price we paid, not acceptable. There were times no one was at the front desk. Anybody can walk in - no security. Terribly disappointed in Marriott!!!.”

“Good hotel. Nuce rooms with kitchen. Perfect for business. ”

“Yes”

“The room was clean and the bathroom was clean. Nice stay!”

“Juice machine out of order. Could not contact hotel for shuttle from the airport. Men's restroom out of TP. No attempt to apologize that we had to spend $30 for an Uber from the Airport to the Hotel. We won't be back.”

“Since i paid for the room thru Expedia and there was an issue with not only my check in but there was no working hot water, i would expect Expedia to reimburse me for my one night stay ($79) instead of offering me $20 OneKey cash points. Red Roof has offered me their own points (over 6K) for the inconvenience. I don't travel much at all as I can't afford it. I would expect better. ”

“Hotel was clean and rooms as well. I wish they would have offered free coffee in the lobby. They had Starbucks so was very pricey ”

“Did not receive maid service once in my 3 night/4 day stay. ”

“Clean ”

“The staff was friendly but the room was bad and the heat could not be controlled the bed was very uncomfortable ”

“Staff is NEVER at the front desk so anytime you need something you’re standing there waiting for them to return. Room is ok, it’s an older hotel and it shows. ”