Castelli a Naramata Bench

“My first impression of the hotel of walking in to the hotel was that it was dated and dark. I felt like I was stepping into an old casino. The front desk staff were friendly and very efficient, in fact all the staff were very helpful. The hall between the front desk and the elevators smelled like pot on the first day. It was quite the maze walking through corridors and going up elevators to find my room. First impression walking into the room was it was also dated and dark. I went straight to...

“Bedsheets, pillows and covers, and specially the towels should be replaced. Towels had stains and the room looked like it was cleaned rapidly not professionally. AC was good”

“The location is great!! We only stayed one night on our way to the island but I would stay again. Check in is easy, the place was clean and looked newly renovated. It was walking distance to restaurants and the beach, we took our bikes and went for a lovely evening ride before a late dinner. There is a cute common area that has a fire pit and Adirondack chairs to sit and relax and I had the best skinny vanilla latte at the coffee shop at the front of the resort.”

“👍”

“N/A”

“Personale sempre disponibile pulito e ottima posizione”

“Did not like that there were no staff at property, we were not assigned room I booked, and paid for, was supposed to have a view of lake, Only had view of cement wall and parking lot, The room was clean though.”

“Although the motel is next to a very busy noisy highway, it was pretty quiet when the room door was closed. There is a wonderful coffee and breakfast spot nearby called Crick at a local cidery. We walked there (10 min) and the food and coffee were very good.”