Hotel a Oak Brook

“A”

“The hotel itself is GORGEOUS! The grounds, the restaurants and bars, the room. However… you ask about breakfast. Being that the Drake is a luxury hotel that is not inexpensive, it would be nice if they would provide SOME type of complimentary breakfast to its guests. Maybe not buffet style but at LEAST continental with coffee and tea. We rented a King Junior Suite and had to go elsewhere for breakfast. The Colonial doesn’t have much variety. Next… the water pressure in the bathroom sink was so...

“Beautiful location for Christmas travel, the unexpected fire alarm on Dec 23 was interesting but the trip was great nonetheless”

“The receptionist had only one person with three people waiting along with the person who was helping. I took a long time. I got charged late check out when I left way before the checkout time and I wasn’t Ass what time I wanna to check out The art made the Back small I don’t like the thing in the room and it looks like they have arts not properly on the wall, which made me concerned if it’s gonna fall on me being in the bed It was over the bed”

“We loved this hotel. It was beautiful, the staff was excellent. Had a great omelette at breakfast. Will definitely come back again.”

“Great”

“Non puliscono le stanze e hotel in cattive condizioni ”

“The elevators were out of order. The toilet and shower are too close together. The hotel stay was not worth the cost. The staff appeared to be friendly but it came off as fake nice. Considering the area, it could be much better. ”

“Ottimo soggiorno durante la fiera Promat 2025”

“La struttura è in una posizione comoda per spostarsi a piedi per visitare tutte le zone principali di Downtown. La vista della camera era eccezionale. E il personale molto cordiale e disponibile. ”

“Let me start by saying that we ate at the restaurant twice and the food and service were excellent. The problems were with the room. It was dusty and the shower was partially broken. We left at 10:30 and returned at about 7 to find that someone had hung a do not disturb sign on the handle of our door. Thought at first we must have left it by mistake but when we went inside our identical sign was hanging on the inside of the door. Room was untouched. Reported to front desk and they said they...

“Camera spaziosa ottima posizione ”

“dopo 5 giorni non hanno ancora capito di mettere 4 asciugamani e non 3. Ma è davvero una sciocchezza”

“Il personale è inadeguato per un hotel. Al ritorno o alla partenza, il personale della reception non ti saluta. Questo non è mai successo in 25 anni di viaggi. Quando ho chiesto un paio di ciabatte la risposta è stata negativa. Quando ho chiesto un portavaligia la risposta è stata negativa. Un giorno, mentre ero in camera dalle 13:00 alle 14:30, ho trovato un biglietto sulla porta che diceva che non avrebbero pulito. La reception, invece di scusarsi, ha confermato la situazione. È stata...

“Breakfast to be reviewed. Too much basic. Ok it is complimentary but sometimes it is better to pay something and get a better service and offer of products ”

“Personale cordiale e disponibile. L’hotel dispone di un parcheggio a pagamento. Si trova nel centro della città, La colazione classica americana. Camera pulita e letto abbastanza confortevole. Nelle vicinanze molti ristoranti. ”

“Posizione ottima. All’ultimo piano ci sono piscina e palestra da dove vedi il lago e la hankock. Hall non proprio nuova e accogliente ”

“Al check-in tutto il sistema in blocco, no wi-fi, no chiavi magnetiche per aprire porte, ogni ospite doveva essere accompagnato in camera dal personale dell'albergo. La normalità è tornata il pomeriggio del giorno dopo. Mi sarei aspettato un minimo di risarcimento, anche solo simbolico con un drink o una colazione, nulla, nemmeno scuse formali per il disguido”