Hotel vicino a Parco Nazionale di Hot Springs - Hot Springs

“No management on site. Phone number was on the office door- you called and you were texted the code to get into your room. Rooms were shabby but the bathroom was remodeled. Marks all over the walls where suitcases had probably been rammed into them. Lamp shades dirty and with tears in the shades. Walls very thin- could hear everything going on in the room next to me along with their dog crying when they obviously left it in the room alone. One air conditioner in the "suite" which blew...

“Location was excellent”

“The hotel was fine overall, but due to the humidity in the air, there was mold on the ceiling of the room. Seem”

“We loved our stay. Big fans of any properties managed by the Hilton. They understand cleanliness and customer service. The breakfast is excellent, too.”

“The freezer in the fridge was unusable due to not being defrosted in a long time. The pillows were hard and uncomfortable. The room smelled musty upon entering. The breakfast was ok. All in all it was an ok and affordable place to spend one night while on a road trip”

“Oh boy where do I start?! Valet was very friendly. Front desk, super nice and friendly. The band in the lobby, I think Aaron Owen’s was GREAT! So were the cocktails. Conveniently located within walking distance of any location downtown. Now the bad…. Walking in it smells like mold and mildew. Construction workers were working in the lobby making it difficult to hear. The swimming pool was green. The entire place is run down and neglected. There is a resort fee due upon check out, along with...

“Very nice and clean. Staff were pleasant and helpful. Would definitely stay there again.”

“The rooms were clean. Staff very friendly.”

“Really enjoyed our 3 day stay. Nothing says the Ozarks like a wine cooler serving as the kitchenette refrigerator. Great view of Lake Hamilton. Lots of room. Instant hot water. Very comfortable except the spool couch had seen better days. No maid service. Key code to check in and out so never even met any staff but I’m sure they are lovely. We will definitely stay again”

“Very quiet location and breakfast was very good.”

“I have a family of five and looked forward to staying at such a high rated hotel. We booked the suite and at first everything looked wonderful, but as we settled in we found that the fridge was unplugged and would take 8 hours to just get cold. As we were only staying one night this prevented us from keeping our children’s snacks and drinks refrigerated. The kids were very much looking forward to swimming in the indoor pool, but that didn’t work out as the smell of chlorine was overpowering and...

“Good customer service!”

“Everything was great , never seen a Hotel with a dishwasher and full size refrigerator. We love the hotel. The pool was great. Mikayla was wonderful”

“Great hotel to spend a couple of days, there are several activities you can do in the lake , I stayed for 1 night , I could have easily pushed for 2-3 nights”