B&B a Riviera Maya

“La atencion por parte de la señorita que esta en recepcion es pésima, las toallas me las dieron hasta el dia siguiente de haber ingresado al hotel hasta medio dia , y porque tuve que hacer presión, el ruido es demasiado hasta despues de las 3am apagan la música. Pedimos q si por favor era posible un cambio en la ubicacion de la habitacion ya que era imposible descansar pero la señora muy arrogante no queria brindar una solucion el servicio es pesimo, ella indica q es una zona de ruido que todo...

“The only complaint I have is that we could not use the kitchen. The kitchen was locked up due to COVID. That was totally unnecessary and I didnt see that anywhere when i registered. The host made a point of showing us a microwave and little fridge and coffee maker. We had brought groceries with us. But we could not use them because we had no dishes. Not even a mug to put coffee in. There were a few paper cups available but nothing for coffee.”