Hotel di lusso a Riviera Maya

“Excellent hotel and amazing staff. This was a fun and authentic Mexican all inclusive. Breathtaking views and delicious food”

“At check in, concierge did not provide any instructions about keeping the AC below 24C because of their floors quickly condensation that takes place when you open the doors to go in and out of the room. My kid slipped and fell and hurt himself. He almost hit his head on the table. When we told the staff, they acted like it was obvious. But they admitted to training their staff on notifying people who check in moving forward. There are no signs of caution in the room either. The condensation...

“Aaron and Guillermo were always very attentive to our needs and went above and beyond to assist us. They helped us arrange special meals for our daughter, who has dietary restrictions, making our stay much more comfortable and enjoyable. I can't remember the names of the housekeeping, room service, and in-suite snack staff, but their service was also top-notch. Everyone was friendly, attentive, and professional throughout our stay.”

“Fantastic food and service! Beautiful property!”

“Il nostro soggiorno al Jashita e' stato molto gradevole, servizi e personale dell'hotel e del ristorante sono stati ottimi! Clemente, il padrone del ristorante e' una persona molto gentile ed affabile ed il cibo che abbiamo mangiato e' stato sempre di ottimo gusto. Il mare e' molto bello, anche se in quei giorni c'erano le alghe ogni mattina il personale le toglieva. Unico neo e' stato il comfort della stanza durante la notte(avevamo quella con accesso diretto alla spiaggia) in quanto era...

“I was disappointed as this is advertised as a beach front hotel. Tjis is on the beach however it isn't accessible, and the seaweed was a big issue this season which isn't the hotel's fault but it did impact the stay and any time at the beach was unpleasant because of the piles and smell. My main complaint is the constant hustling done by staff. It starts as a guise to ask about your stay and turns into are you interested in membership. This happened daily and multiple times a day. Too much...

“Wonderful experience, heavely place, luxurious suite with private pools, good restaurants”

“Upscaled! Clean and great staff!”