Grand Palladium Kantenah Resort & Spa All Inclusive ha una piscina?

Sì, la struttura dispone di 5 piscine all'aperto e una piscina per bambini.

Gli animali sono accettati presso Grand Palladium Kantenah Resort & Spa All Inclusive?

No, nella struttura sono ammessi solamente animali di servizio.

Quanto costa il parcheggio presso Grand Palladium Kantenah Resort & Spa All Inclusive?

Il servizio di parcheggio non assistito è gratuito.

A che ora si deve eseguire il check-in presso Grand Palladium Kantenah Resort & Spa All Inclusive?

Orario del check-in: 15:00-24:00.

Grand Palladium Kantenah Resort & Spa All Inclusive offre opzioni all inclusive?

Sì, la struttura offre un piano tariffario all inclusive. Cibo e bevande sono inclusi, inoltre potrai praticare attività come windsurf, snorkeling, kayak e altro ancora.

Dove si trova Grand Palladium Kantenah Resort & Spa All Inclusive?

Con una buona posizione a Kantenah, questo resort sulla spiaggia si trova a 10,6 km da Porto di Puerto Aventuras e a 25 km da Spiaggia di Akumal e Parque Xel-Há.

Grand Palladium Kantenah Resort & Spa All Inclusive - Nuove Recensioni, Prezzi e Offerte per il 2026

Informazioni sulla zona

Grand Palladium Kantenah Resort & Spa All Inclusive si trova a Kantenah e vanta una posizione strategica su una spiaggia privata. Per gli amanti delle attività, una tappa fondamentale è indubbiamente Porto di Puerto Aventuras. A livello naturalistico, invece, spiccano Spiaggia di Akumal e Half Moon Bay. Viaggi con dei bambini? Non dimenticarti di fare tappa a Parque Xel-Há. Divertiti in acqua e mettiti alla prova con una delle discipline sportive della zona, tra cui snorkeling e windsurf, se non ti bastano puoi sempre dedicarti ad attività all'aria aperta nei dintorni come gite a piedi o in bici e jogging. Vai alla guida turistica di Kantenah

10/10 Eccellente

Milad

25 gen 2026

Perfect

Soggiorno di 5 notti a gennaio 2026

10/10 Eccellente

Dan

25 gen 2026

Soggiorno di 12 notti a dicembre 2025

10/10 Eccellente

Christopher

Viaggio di gruppo

25 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

This is my wife’s and my second time to the resort. We stayed at the White Sands side last time but decided to try the Kantenah area during our Jan trip with our two friends. I like to pick resorts with great beach access for snorkeling and ones that are 4-5 stars for amenities. We love this resort because of the snorkelling, and great tennis facilities. Victor who ran the activity center was excellent. He was our archery instructor and helped get us our tennis equipment every morning. He took the time to help my wife with her Spanish. In fact all of the staff were very friendly and provided excellent service all over the resort. Special mention also goes to Donald who ran the turbo class. We found that the drinks at the Grand Palladium were generally better quality than some other resort we have tried. One big bonus of this stay was enjoying VIP status because of booking with Expedia. This allowed us to enjoy the entire resort and get priority booking at the restaurants. We would highly recommend this resort.

Soggiorno di 7 notti a gennaio 2026

10/10 Eccellente

Matt

Viaggio di gruppo, Viaggio con la famiglia

25 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

The GP staff (e.g. front desk, activities and restaurants) really stood out as consistently more friendly and genuine than our previous resort. We’ve had many resort vacations in the Mayan Riviera and Grand Palladium has been our best experience so far. Also very good beach and restaurants.

Soggiorno di 7 notti a gennaio 2026

10/10 Eccellente

Ken Louis

22 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Everything was perfect. The staff are all so kind and amazing. The food was great as well.

Soggiorno di 7 notti a gennaio 2026

10/10 Eccellente

David

Viaggio con la famiglia

21 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

The staff were very friendly and helpful. They went above and beyond. Clean resort. Clean room. Food was good. No line ups, no problems getting reservations. Pools were easily accessible and more than enough chairs for everyone

Soggiorno di 7 notti a gennaio 2026

10/10 Eccellente

Nahida

Viaggio con la famiglia

20 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Amazing hospitality! Very caring with my needs. So many things to do in this resort perfect for families! They tamper you with so much food. No need to go out the resort and there is so many activities. So many pools and beaches. Very careful and polite with everybody. They honor their guests! Always their when you need it never going to feel hungry just going to gain weight.

Soggiorno di 4 notti a gennaio 2026

2/10 Terribile

Sediqa

Viaggio con famiglia e bambini piccoli

20 gen 2026

I am writing to formally express my deep dissatisfaction with our recent stay at Grand Palladium. As a large party that planned this trip well in advance, we were met with a level of unprofessionalism that has ensured we will never return to this property. The primary reason for our outrage is the conduct of the manager on duty regarding an alleged damage charge. We were charged for a broken table that was clearly damaged prior to our arrival; the table was lopsided and missing an entire leg. The manager specifically targeted our children, blaming them for the damage and claiming to have video evidence. However, when we asked to see this footage, he repeatedly refused to show it. It is clear that no such evidence exists, and using children as a scapegoat to cover for faulty furniture is unacceptable. Furthermore, the management’s lack of judgment ruined our final day. The manager chose to bring a subcontractor to the pool area to discuss repairs/issues right in the middle of our stay, causing a major disruption. This could have easily been handled at a more reasonable time to avoid ruining the guest experience. Beyond this specific incident, the general service was well below standards: • Communication: Despite giving two weeks’ notice for dining reservations, emails took 2–3 days for a response, and phone calls consistently went unanswered. • Food Quality: The quality of the dining was very poor and did not meet the expectations of a resort at this price point.

Soggiorno di 4 notti a gennaio 2026

10/10 Eccellente

Jessica

Viaggio con la famiglia

19 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Room was beautiful and housekeeping/room services were excellent. Resort is well kept and so many great amenities. A lot of food options and all the pools were fantastic. Highly recommend!

Soggiorno di 7 notti a novembre 2025

10/10 Eccellente

Elisabeth

19 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

We really enjoyed the Family Selection option. The property was clean and safe. Staff were wonderful and helpful. Overall such a wonderful experience.

Soggiorno di 7 notti a gennaio 2026

8/10 Buono

Maciej, Roselle

Viaggio con la famiglia

19 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

friendly staff, good serice

Soggiorno di 7 notti a gennaio 2026

10/10 Eccellente

Darcy Bonar

Viaggio con famiglia e bambini piccoli

18 gen 2026

Was great

Soggiorno di 7 notti a gennaio 2026

10/10 Eccellente

Abigail

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia

18 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

The staff in family selection areas were extremely friendly. The cleanliness was great. And the variety of activities to do from day to day was amazing. Would definitely return! Recommend the tapanyaki restaurant as well as the nest for breakfast!

Soggiorno di 8 notti a dicembre 2025

10/10 Eccellente

Michelle Rene

Viaggio con la famiglia

18 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

An amazing resort! Very clean, incredibly helpful staff that go above and beyond. Israel was so attentive at family selection and Emmanuel and Luis were excellent butlers. A very happy family.

Soggiorno di 7 notti a gennaio 2026

10/10 Eccellente

Jhonny

Viaggio con la famiglia

17 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Everything is above and beyond

Soggiorno di 7 notti a gennaio 2026

2/10 Terribile

Sana

Viaggio con famiglia e bambini piccoli

16 gen 2026

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

We stayed here as a group of 15 and would not return. The most serious issue was a stone-top table collapsing onto a child during dinner at El Dorado. The table was missing a leg, and other tables were unstable as well. Instead of apologizing or addressing safety, the resort later demanded $1,000, accused a small child of causing the accident, and claimed to have video evidence they refused to show. We had video showing the table defect. Management ignored it. We were also told we had to pay $750 just to be seated together at dinner, which defeats the purpose of an all-inclusive resort for groups. We were split up for most meals despite availability. Our room did not match what we booked (one bed instead of two queens despite an upgrade), and shuttles were overcrowded and uncomfortable, especially with kids. The most disappointing part was management’s attitude—they openly stated they don’t care about negative reviews or repeat guests. There are far better all-inclusive options in Cancun. Choose another resort.

Soggiorno di 4 notti a gennaio 2026

10/10 Eccellente

Hans

Viaggio con la famiglia

12 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Todo de primer nivel, tuvimos experienia VIP Access

Soggiorno di 5 notti a gennaio 2026

2/10 Terribile

Michele

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia

10 gen 2026

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

We spent nearly $12,000 CAD on this trip, and the overall experience was deeply disappointing for the price paid. The room was cramped and unsuitable for a family. Our male and female children, with a five-year age difference, were expected to share the most uncomfortable pull-out couch imaginable, which is not appropriate for a resort marketing itself as family-friendly and charging premium rates. Basic room maintenance was also lacking. The suite entry light was burnt out, making it difficult to see when entering the room, and the amount of dust was excessive. I personally have severe asthma, and the dust levels were a genuine health concern throughout our stay. Transportation around the resort was poorly managed and inconsistent. We regularly waited 20 minutes or more, while guests who arrived after us were taken first. An empty cart passed us and refused to take children, making access to restaurants and amenities frustrating. Although multiple buffets are advertised, there was no reliable way to get to them. Despite advertising an all-inclusive experience, service was clearly prioritized for guests who tipped. Bar and service staff were noticeably more attentive to those providing cash tips, which defeats the purpose of paying for an all-inclusive resort. We also experienced inconsistent enforcement of rules. Our son was denied service for not wearing a shirt, which we understood and immediately corrected. However, we then observed other boys without shirts being served

Soggiorno di 8 notti a gennaio 2026

10/10 Eccellente

Guillermo

Viaggio con la famiglia

10 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

La atención de los concierge David y Cielo fue excelente, siempre atentos a ayudarnos y apoyando en todo lo necesario. Es magnifico tener a este equipo, definitivo vamos a regresar una tercera ocasión.

Soggiorno di 5 notti a gennaio 2026

10/10 Eccellente

Endre, Mogyoród

10 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Everything was perfect!

Soggiorno di 10 notti a dicembre 2025

10/10 Eccellente

Grigory

9 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

👍

Soggiorno di 7 notti a gennaio 2026

2/10 Terribile

Kurt Van

Viaggio con famiglia e bambini piccoli

9 gen 2026

Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura

My girlfriend was attacked by a gentleman when she was trying to use the restroom. The staff did absolutely nothing, police were never called. They never followed up. Service was terrible throughout. Food was mediocre at best. Will never go back again.

Soggiorno di 7 notti a gennaio 2026

8/10 Buono

Michael Dean

Viaggio di coppia

8 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Room was good, House keeping good. Although we had to remind them daily to refill our fridge for water, beer and coffee

Soggiorno di 6 notti a dicembre 2025

10/10 Eccellente

James

Viaggio di gruppo, Viaggio di coppia

8 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Very much enjoyed our group trip at the Grand Palladium Kantenah this past November! Leilanie did a wonderful job as our concierge and was very helpful through WhatsApp communication during the day. A la Carte's were relatively straightforward to book as long as it was few days in advance for our group of 5. The steak house and Japanese were favorites for us. Lots of activities around the resort, just be prepared to find a lot of tiny mosquitos around the mini golf area. The evening entertainment was the best I've experienced at a Mexico resort. It was nice to see the shows that are not just catered for kids. This definitely made up for the lack of a disco, as the Colonial lobby remained a busy hub well into the evening every single night! Buffet food was okay but not a highlight. Would be nice if there was a bit of variation day to day but everything was on par with the general resort experience. Would definitively recommend and return in the future!

Soggiorno di 7 notti a novembre 2025

2/10 Terribile

Gurmit Singh

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia

7 gen 2026

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

outdated rooms, poor in room service, poor dinning experiene

Soggiorno di 6 notti a dicembre 2025

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