Barceló Maya Colonial - All Inclusive ha una piscina?

Sì, la struttura dispone di una piscina all'aperto e una piscina per bambini. Orario di accesso: 09:00–19:00.

Gli animali sono accettati presso Barceló Maya Colonial - All Inclusive?

No, questa struttura non accetta animali domestici.

Quanto costa il parcheggio presso Barceló Maya Colonial - All Inclusive?

Il servizio di parcheggio non assistito è gratuito.

A che ora si deve eseguire il check-in presso Barceló Maya Colonial - All Inclusive?

Orario del check-in: 15:00-a qualsiasi ora. Per il check-in anticipato si applica un supplemento (soggetto a disponibilità).

A che ora si deve eseguire il check-out presso Barceló Maya Colonial - All Inclusive?

Orario del check-out: 12:00. Il check-out posticipato è soggetto a disponibilità dietro pagamento di un supplemento.

Barceló Maya Colonial - All Inclusive offre opzioni all inclusive?

Sì, la struttura offre un piano tariffario all inclusive. In questa struttura potrai praticare attività come windsurf, snorkeling, kayak e altro ancora.

Dove si trova Barceló Maya Colonial - All Inclusive?

Con una buona posizione a Xpu-Ha, questo resort sulla spiaggia si trova a meno di 10 minuti a piedi da luoghi di interesse come Ecopark Kantun Chi e Dolina Cenote Cristalino. Luoghi di interesse come Spiaggia di Xpu-ha e Porto di Puerto Aventuras si trovano a meno di 5 km di distanza.

Barceló Maya Colonial - All Inclusive - Nuove Recensioni, Prezzi e Offerte per il 2026

10/10 Eccellente

Michele Carmelo Di

Viaggio con la famiglia

28 ago 2023

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Very large resort - actually, it's a 4-resort site - with good services and fine restaurants. Even if there wer a lot of people, the resort is absolutely not crowdy. Beautiful beach and beautiful sea

Soggiorno di 7 notti ad agosto 2023

10/10 Eccellente

Joanne

Viaggio con famiglia e bambini piccoli

5 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

perfect resort for families with young children!

Soggiorno di 7 notti a dicembre 2025

4/10 Scarso

Alaa

Viaggio di gruppo, Viaggio con la famiglia

4 gen 2026

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

The food was so bad. Almost every person in my group had food poisoning. The staff English is very poor. The main bathrooms in the hallway was smelly. No first aid….so bad resort and will never go there again

Soggiorno di 7 notti a dicembre 2025

8/10 Buono

Aman Aniket

4 gen 2026

Mi è piaciuto: Pulizia e servizi

We had a good time at the resort overall, especially when it came to relaxing by the water. The property is very large, with plenty of space to swim in the pools or ocean and lots of room to lounge by the beach or poolside. The beach itself was excellent; the water was crystal clear and we were able to see plenty of fish very close to shore, which made swimming there a highlight of our stay. There is no shortage of activities, with options like tennis, pickleball, a bowling alley, go-karting, and a casino, and we also enjoyed the nightly live shows at the theater. On the downside, the whole property felt somewhat dated, especially the rooms. Even though the beds were advertised as queen size, our room had two twin beds, and when we requested a king, the only option offered was a ground-floor room, despite having paid for a superior category. Service around restaurant reservations was also frustrating: there was only one person handling bookings for the à la carte restaurants, which led to a very long line, and by the time it was our turn, there were no spots left for any night of our stay. The buffet food was very mediocre; over four days, not a single dish stood out or felt memorable. If your priority is simply to relax at a beautiful beach and enjoy the pools and you are not too concerned about food quality, you will likely not be disappointed here.

Soggiorno di 3 notti a dicembre 2025

6/10 Soddisfacente

Manal

Viaggio di gruppo, Viaggio con la famiglia

4 gen 2026

Mi è piaciuto: Servizi e condizioni e dotazioni della struttura

Non mi è piaciuto: Personale e servizio

99% of the staff do not speak English. Half of Our group of 19 got food poisoning Open buffet; the food is recycled and clearly not fresh . Issues with the smell of the washroom of the lobby smelled like throw up. No proper first aid kit and no one to communicate with due to language barrier. The room was nice and clean The landscape and the beach are excellent.

Soggiorno di 7 notti a dicembre 2025

10/10 Eccellente

Ruslan, Jersey City

Viaggio con la famiglia

3 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Stayed Dec 21–29 and had an awesome week. Room was cleaned well every day and the whole place is super tidy. The beach is gorgeous - soft sand, clear water - and we ended up walking a ton because the resort is big but easy to get around. Pools were clean and never felt packed; plenty of chairs and a fun swim-up bar. Staff were friendly everywhere (check-in, restaurants, housekeeping). Lots of food options and the bar was well-stocked - good wine and solid spirits, not just the basics. We felt safe on the property and beach the whole time. Only heads-up: it’s a large complex, so expect some walking. Overall, excellent stay and great value -would happily come back :-)

Soggiorno di 8 notti a dicembre 2025

10/10 Eccellente

Andrew

Viaggio con la famiglia

2 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Staff was very nice... kept place very clean. Lots of things to do. Nice beach with tons of palm trees for shade 😎... multiple buffets with good food. The restaurants were very delicious and staff very courteous. Would recommend for families or couples alike.

Soggiorno di 8 notti a dicembre 2025

4/10 Scarso

Marilu

Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia

2 gen 2026

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

Non mi è piaciuto: Servizi

La comida del bufete es bastante mala La oferta de calor de reservar en restaurantes distintos para cenar es falsa ya que todo está reservado desde el día que llegas El servicio al cliente es pobre no tienen ningún tipo de actitud para facilitar la estancia de sus clientes. No regreso jamas

Soggiorno di 6 notti a dicembre 2025

6/10 Soddisfacente

Christopher christopher, quispamsis

Viaggio con la famiglia

1 gen 2026

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

Room was great, staff great and resort was in in fantastic shape. The only real negative that will stop us from ever returning in the process of booking dinner reservations. We stayed at the Maya Tropically a year ago and this Christmas at Maya Colonial . Unless you are premium level the reservations are non existent and very hard to get us you want 9:30pm every night. Holding back Reservations for VIP guests is a very poor decision as many visitor like ourselves will not return. I will be writing an email to management in the Barceló corporation to discuss our dissatisfaction. Everyone just apologized but no one ever tried to help. We visit Mexico from Isla Mujieres to Tulum multiple times a year. There is other resort that we have visited that has such a short coming as Barcelo for booking dinner reservations. This is very unfortunate situation for the Barcelo chain to have these concerns.This needs immediate correction for guests

Soggiorno di 7 notti a dicembre 2025

6/10 Soddisfacente

Jennalyn

Viaggio con famiglia e bambini piccoli

31 dic 2025

Mi è piaciuto: Servizi e condizioni e dotazioni della struttura

Beautiful resort with an abundance of activities that go into the late nights so you won't get bored. The beach was stunning, the pools were amazing, buffet and bar foods were suprisingly more than average. I've been at other all inclusive hotels and usually buffet is nothing special. Even the special restaurants were top notch food and didn't taste like the same stuff you'd get from the standard buffet, which sometimes they are from other hotels. So why the 2 stars dropped? Customer service and rooms. The hospitality and friendly demeanor is just not there. Not all, as I encountered some great staff, but sadly there were more lacking with that work ethic. The rooms are not well kept. Faucets, sinks and p-traps leak, the drains overflow, the vents are caught with dust, coverings on chairs and some paint peeling off, the tv is working but damaged screens. We had a major leak in our original room that was pouring out black mold and requested to move. The next room we moved into was cleaner and slightly more maintained. So it seems, this is random and we just had the unfortunate case of getting a bad room. TV still had damaged screen and the sink leaked at the edges. We were just careful not to let the water reach the overflow. So be prepared to get some hiccups and simply ask to move. We atleast did not receive any pushback from the concierge and our request was granted.

Soggiorno di 10 notti a dicembre 2025

4/10 Scarso

Deborah

Viaggio con la famiglia

29 dic 2025

Non mi è piaciuto: Servizi

Our room was damp and moldy. We eventually got them to give us a better room for the last two nights of our stay. The sunrises were spectacular, the beach was wonderful. The food was descent. Booking anything with the hotel staff was challenging, everything took very long. I won’t go back there.

Soggiorno di 10 notti a dicembre 2025

10/10 Eccellente

Galina

Viaggio di gruppo

26 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Great resort with good room and restaurant service and

Soggiorno di 9 notti a dicembre 2025

10/10 Eccellente

Gerardo Campos, London

Viaggio con la famiglia

24 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Amenities are great, the staff very nice and friendly, the beach is amazing. Food is Ok. Great tennis and paddle court

Soggiorno di 6 notti a dicembre 2025

10/10 Eccellente

Michal

21 dic 2025

Soggiorno di 8 notti a dicembre 2025

10/10 Eccellente

Joanna

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia

15 dic 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

We loved the grounds of the hotel, lots of space, something for everyone, from quiet to entertainment areas. I would recommend to everyone, families, friends or couples will enjoy

Soggiorno di 9 notti a dicembre 2025

10/10 Eccellente

Rosario Quintana

Viaggio con famiglia e bambini piccoli

15 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

El personal muy amable y la estancia en general muy buena

Soggiorno di 4 notti a dicembre 2025

10/10 Eccellente

Margarita

13 dic 2025

Soggiorno di 3 notti a dicembre 2025

6/10 Soddisfacente

Rudy

Viaggio con famiglia e bambini piccoli

11 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

The rooms are too loud. It was around 1am and you can hear people outside our room talking loud and the room above us, we would constantly hear what sounded like a chair dragging on the floor. We arrived early and they didn’t try to accommodate an early check in. They just said we had to wait. So we waited and at 3pm, check in time, they said the room was still not ready. You would think that since they know we are there early our room would have been one of the first taken care of. After telling them, it was our 5th time being at the resort, you would think they would be thankful and even give you some sort of upgrade. But they don’t really care. The food at the buffets was okay, and the food at the grills was not the best. But the restaurants food was really good.

Soggiorno di 6 notti a novembre 2025

4/10 Scarso

Garry Lee

Viaggio di coppia

9 dic 2025

Mi è piaciuto: Pulizia e servizi

The rooms at this property have a bad odor, probably a combination of the high humidity and the resort itself is surrounded by trees, making it very damp. I think the Colonial might be the oldest in the group. The food had much to be desired, oddly the best meal I had was creating my own hamburger. The beach and pool areas where amazing. This resort is one of several on the same property, the Palace or Riviera might have been a better choice. This changed my option of an all inclusive resort, I think it might be better to choose a non-inclusive resort and have more control over what you can eat, the quality of the food, and the atmosphere. There isn't anything close to the resort so you would have to travel to get to other restaurants, bars, entertainment, etc. You do have the option to go to the other resorts on the property for some things, but we found it was more of the same. TIP: the surf is a bit rocky so either find a good spot or bring water shoes.

Soggiorno di 5 notti a novembre 2025

10/10 Eccellente

Joseph

2 dic 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

I loved 💜 the Angels and being around the staff reminded me of little Angels 👼. Very kind, very nice, and sweet. The Colonial is my favorite property so far that I’ve stayed at. Can’t wait to comeback in February.

Soggiorno di 3 notti a novembre 2025

8/10 Buono

Vanessa, Haverhill

Viaggio con la famiglia

29 nov 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

It was very nice and clean . I can see myself visiting again

Soggiorno di 4 notti a novembre 2025

10/10 Eccellente

Zaid

29 nov 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Nice

Soggiorno di 5 notti a novembre 2025

2/10 Terribile

Ahmed El

Viaggio con famiglia e bambini piccoli

29 nov 2025

Mi è piaciuto: Pulizia

Got bumped from the hotel I booked "colonial" to another hotel inside the same resort "beach" without any warning ahead of time. Also, no clear policy on how rooms get assigned, we arrived very early in the morning so even in the case of overbooking which is the hotel's fault, I should have had priority. The food and entertainment at beach was clearly inferior than colonial. The room itself was ok with some issues with the shower head but the cleaning staff are excellent. The only bright spot in the check in experience is that the "beach" hotel reception let us check in early

Soggiorno di 6 notti a novembre 2025

6/10 Soddisfacente

Sungho, Frankfort

29 nov 2025

Soggiorno di 5 notti a novembre 2025

10/10 Eccellente

Chelsea Rochelle

Viaggio con la famiglia

20 nov 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Wonderful resort for a family vacation! The staff was friendly and helpful, the rooms were current and clean, and the buffet had a great selection for adults and kids. The pools were well-maintained, and not too cold! Swimming with the turtles daily was a huge highlight. The resort is also close to several cenotes that you can visit. Many amenities to keep kids entertained, plus the great beach, will have us coming back.

Soggiorno di 7 notti a novembre 2025

Barceló Maya Colonial - All Inclusive

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