Hotel a Sapphire

“It was a peaceful location, I felt like I had all the comforts of home. The beds were very comfortable better than any high end hotel I’ve been to. I actually felt like I could live there it was great! The breakfast was delicious also”

“Great”

“Clean, nice room. Property was well kept. The staff was friendly and helpful. We only stayed one night and did not use any amenities.”

“perfect place”

“Very clean accommodation , bed was dreamy, friendly staff and location was right downtown”

“We had a very comfortable stay at Franklin Terrace bed and breakfast! Paul is the sweetest person and he takes best care of his customers. It is centrally located and easy walk to Main Street. It’s nice to know that it’s recognized as national historic place. The structure is originally erected in 1887!! If there’s something to complain, the bed is too soft for our convenience and one of the staff Kelly can be little bit more friendly.”

“Convenient to downtown”

“TV was not functioning great .In room coffee maker not working-lobby coffe and hot wat”

“The outdoor space, overlooking the stream, were beautiful and comfortable. The common spaces and our room were clean. The breakfast was great and staff were helpful and friendly. Very enjoyable place to stay.”

“This is a Hotel from the early 20th century. It has wonderful character. It doesn't have AC but does not really need it due to being up in the mountains at about 3500 ft. a room fan and open window was more than adequate. We had small issue with a smoke detector battery getting low and the detector started chirping at 4 in the moring. They don't have over night staff so it was fixed in the morning while we were out and fixed by noon. They do have a weekend breakfast that was very good. ...

“Although the staff was very friendly and helpful, and the room and bathroom clean, the property was a bit run down and needing some repair. The carpets a bit dingy, it smelled musty in the room when the a/c was not on. The water pressure in the shower was great! And the breakfast was good.”

“We experienced a medical issue and had to end our trip early. We attempted multiple times to cancel our reservation, but every call to the hotel was extremely difficult. The staff members we reached could barely communicate in English, and several times they simply hung up on us. On one call, we were told “the manager is not here.” On another, we were told we had to “go online to cancel,” which was not possible for our situation. At no point were we able to speak with anyone who could actually...

“The beds were not great for us very bouncy”

“Hotel is vey neat, clean and modern. Front staffs are very helpful and friendly, especially evening shift. Room is very clean. Only draw back are Phone doesn’t hook up or line up in room 321. Shower tub floor is very slippery. Morning meal doesn’t have bacon. Not much fruiits in the bucket. Only few apple served.”

“It was very clean cute room . Staff was very helpful & friendly. The motel was near the event very convenient.”

“Super clean very friendly people very great hospitality. The breakfast was great. We came up for my son to try out for the Western Carolina University football team. And will be back next year as well. We’re definitely staying here.”

“Loved our room, heated bathroom floors are spectacular. The whole property is wonderful”