Hotel a Silver Lake

“Na”

“The chair was stained but everything else was clean”

“Great hotel stay. The guy at the front desk was super nice and helpful. ”

“Loved the breakfast menu & the coffee was great! The room was clean & comfortable. The staff was very nice & accommodating. Will return to this Hampton Inn over all other hotels in the area.”

“Nice workout room”

“Everything was fine until someone starting slamming their room door every couple minutes at 10pm ”

“The room was not clean. We had to get our rooms moved to another one because the blankets, toilet, Jacuzzi, and floor was not clean. Moved to next room and had to go buy bleach to do my own cleaning because I could not get a refund. Jacuzzi was broken. Door had been kicked in. Very limited breakfast. Go somewhere else.”

“We've stayed here many times and the property is in need of remodeling. When we checked in, the assigned room door was open and the tv was on. We were placed in a larger room to stone. The bathroom needed repairs. ”

“In 10 days I had the room cleaned only 3 days They said that cleaned was on request I usually use this chain but it was the first time some like this happened”

“The cleanliness of the hotel was appalling. There’s an overwhelming smell that greets you as soon as you enter the building that sets the standard for the cleanliness of the rest of the stay that is to come:The linens from the towels to the sheets had stains throughout. Paint chipping off the wall in the bathroom and what I could only imagine was grease stains from previous guest on the barely filled toiletries in the shower. Thankfully the smell of the lobby only lingers into the hallways, from...

“The hotel was completely run down. The whole building smelled of mildew. The room was "clean" but everything was gross I'm the building. Clear water damage throughout the entire facility. Mold and mildew openly on the walls. There was a full hole in the window frame to the outside. The air conditioning unit was literally duct taped together.”

“Not a good continental breakfast. No spare toilet paper in room. No UsB ports. No drinking cup. No in room coffee machine. Key pass on exterior door broken. Heat worked ok. Seemed fairly clean. Bathroom small but functional. ”

“The check-in process was excellent, the room was clean. The TV signal kept dropping out and the shower was a little old but my biggest issue was the noise, especially between 10.30 and 2am in the morning. There were young children in the hotel running around and the room they were staying must have been above where I was staying as the thumping and noise went on until 2am. I was told by the staff that there was nothing that could be done which was disappointing to hear. Not as good as my last...

“As this was a budget, one-night stay, our expectations weren’t high. The older building, musty smells, etc. were expected. However, the lack of customer service and basic amenities was disappointing. TV did not work without staff resetting it. Sheets were clean but had red stains. We were only given one room key and two towels for family of five people (and yes, we were upcharged for our fifth person, our third child). No plug for the bathtub eliminated a bath as an option. One positive was that...

“room was clean as was the hotel. did not use free breakfast. wish i could take the pillows home they were very comfortable”