Hotel vicino a Spiaggia di Punta Sam - Punta Sam

“Incredible couples only resort with great staff, activities and amenities. The swim up suite was great.”

“Wonderful”

“We loved this place. All staff members were amazing; they were fun and very kind. I recommend the rooftop restaurant and pool. The food and service are incredible. My daughters-in-law and I had a blast, great vacation. Very clean, outrageous staff, beautiful balcony view with a jacuzzi spa, total relaxation. This place is wonderful for adults who want a nice quiet place to relax.”

“Wong room was given to us then when they changed the room the next day there were ants all over the room. Bad experience”

“If you are wanting to get in the beach water this is not the place. The water was very dirty. The room itself was beautiful and the view was beautiful. Checkout was a headache they probably should offer the champagne for checking out process. The restaurants were nice but I had better food exploring other restaurants outside the hotel.”

“Rooms were amazing. Staff was great! There is not a lot of entertainment or things to do but it's very relaxed and calm. Food was amazing!”

“A parte de que todo en Cancún es super caro las personas que viven ahí te ven con un símbolo de dolar nada es suficiente les pagas un servicio, un tour o una simple vuelta en taxi y siempre quieren mas propinas y propinas y si no les dejas a veces hasta se molestan, sabiendo que pagaste ya un servicio, isla mujeres el lugar mas caro del todo Cancun de verdad los precio como si fueras millonarios si no vas con alguien conocido te van a estafar en cualquier cosa que compres mucho cuidado, en la...

“The only restaurant that has good food was the Chinese restaurant and the waiter Gerardo is amazing he is the best, also Francisco the butler he’s really helpful and has great customer service. The pool attendant Marco doesn’t like to help the non-member guests. He is rude and only pay attention to the members so he can receive tips from them, he didn’t let me get any chair and didn’t want to open the umbrella he even gave popsicles to the other guest and even bother to ask the non-member...

“WOW! Did not expect such a beautiful stay as the one we had. My group had 2 rooms and they were both suites- ABSOLUTELY BEAUTIFUL. It was like a small apartment fully equipped with a washer and dryer! My parents absolutely loved this place. The entire staff was so pleasant especially the person who checked us in unfortunately I did for get his name. Very pleasant stay, we are so happy.”

“This is the location you want to always return to,,, I have been here over 7 times. Love it. Staff is struggling.. a little. only Breakfast staff. For Breakfast:. It was assumed I only was there for the included breakfast, Service was a 3 out of 10. Wait was extensive to get basic continental food. We sat there for over an hour. (even after the breakfast crowd had left.. there were only 3 tables sitting). I couldn't get water while eating... couldn't enjoy the sitting. This is...