SLS Playa Mujeres – ALL Inclusive Collection ha una piscina?

Sì, la struttura dispone di 3 piscine all'aperto e una piscina per bambini. Orario di accesso: 08:00–18:00.

Gli animali sono accettati presso SLS Playa Mujeres – ALL Inclusive Collection?

Sì, questa struttura ammette i cani e i gatti (massimo 1 in totale) con peso inferiore a 18 kg per animale. Si applica inoltre un costo per la pulizia di 159 USD.

Quanto costa il parcheggio presso SLS Playa Mujeres – ALL Inclusive Collection?

Il servizio di parcheggio non assistito è gratuito.

A che ora si deve eseguire il check-in presso SLS Playa Mujeres – ALL Inclusive Collection?

Orario del check-in: 15:00-a qualsiasi ora.

SLS Playa Mujeres – ALL Inclusive Collection offre opzioni all inclusive?

Sì, la struttura offre un piano tariffario all inclusive. Cibo e bevande sono inclusi, inoltre potrai praticare attività come calcio, pallavolo, aerobica e altro ancora.

Dove si trova SLS Playa Mujeres – ALL Inclusive Collection?

Sulla spiaggia di Punta Sam, questo resort adiacente a un campo da golf si trova a 6,8 km da Traghetto Ultramar Puerto Juárez e a 20 km da Plaza Las Americas e Spiaggia di Langosta. Luoghi di interesse come Spiaggia di Tortuga e Centro convegni di Cancún si trovano a meno di 20 km di distanza.

SLS Playa Mujeres – ALL Inclusive Collection - Nuove Recensioni, Prezzi e Offerte per il 2025

4/10 Scarso

Rania George

Viaggio di gruppo, Viaggio con la famiglia

12 nov 2025

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

Non mi è piaciuto: Servizi

All of the above!!! While the hotel buildings, layout and rooms were very nice yet many of us had reservations such as - check in took around one hour -on the cleanliness ( there was still sand in the room after they cleaned it) , - some staff were not very welcoming or friendly, - service (room service took around half an hour for 2 cups of American coffee), - thought it was an all inclusive hotel yet we had hard time in “booking” in restaurants to eat noting that kitchens closed around 10! In general, I consider that it was way over priced for the service provided!

Soggiorno di 5 notti a novembre 2025

10/10 Eccellente

Michael

Viaggio di coppia

12 nov 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

1. The bathroom floor looked watet stained and wasn't mopped. 2. The drinking glasses were left dirty and never washed..lipstick stained. Otherwise we were very pleased with the room.

Soggiorno di 7 notti a ottobre 2025

4/10 Scarso

Diana

Viaggio con famiglia e bambini piccoli

11 nov 2025

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Room : not family-friendly. The glass divider between the bathroom and the bedroom is completely see through, even when pulling down the lucid shade. Not family friendly and offers zero privacy. Very inconvenient when you have children. Restaurants - they don’t offer kids menus. Each place had 2 options so my daughter ate the same thing every day. Also, the kids bar, Baraccuda, was closed during our stay Kids club - we couldn’t participate because every time we went to visit, it was closed. Weird to me that that they would be closed from 11am-2pm. Inconvenient. Beach - there was a ton of poop along the entire beach. I have video and photos to prove it. It’s the resort’s responsibility to clean it. Disgusting and it ruined our trip. I will not be returning to this resort.

Soggiorno di 4 notti a novembre 2025

8/10 Buono

Hannah Rose

Viaggio con famiglia e bambini piccoli

11 nov 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Overall our stay was very relaxing and just the refresh we needed. This was a family vacation with my husband and my 3 1/2 year old son. My son was too young for kids club and travel with a toddler can be challenging but the amenities, restaurants and services made it the most relaxing trip we’ve had in years. Pools and beach were great and loved that we got drinks service on the beach and food/drinks service at the pool. The pools are intricate with lots of entertainment and space for kids of all ages and swimming levels. The service was good, but be sure to tip make sure your service maintains good. We forgot to pull some cash out for tips and noticed a decline in service, then after we pulled out cash and tipped service increased. Everyone raved about the food, I’d probably give it a 7 out of 10 very solid for an all inclusive but I had hoped it would be a little better based on reviews. Whilst I found the Mediterranean, the steak house and the special event food amazing I found breakfast okay and the Mexican very disappointing. Breakfast and at the market has tons of options some are better than others, definitely options for everyone. Room service is good, very convenient and helpful with the a toddlers unpredictability. Loved the juice bar for smoothies! Rooms were very clean and great space, we had an ocean view and it was lovely!! Our balcony was big! The only con was sound proofing was not the best. Could hear people running in the halls and room above moving.

Soggiorno di 7 notti a novembre 2025

2/10 Terribile

Samer

Viaggio con famiglia e bambini piccoli

11 nov 2025

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

Non mi è piaciuto: Servizi

Beautiful hotel obviously new BUT foods are not available all time specially after 10 PM. You can find the food if you find the food it taste very good but literally very bad. Customer service the people at the reception. They’re not helpful at all Bar more problem with keep up inventories in place try to get drinks LSA out of stock. You have to wait for 15 minutes then you wait for two hours. No drinks was bad experience with service such a big problem with beautiful hotel but bad management.

Soggiorno di 5 notti a novembre 2025

4/10 Scarso

Sarvjeet

10 nov 2025

Mi è piaciuto: Pulizia

I am so disappointed in SLS. I went with very high expectations that unfortunately were not met. The service was so bad. We were served with frowns . No smiles . No Greetings. We had to ask 3-4 times just for a cup of coffee in the morning . Even after tipping generously we were treated poorly. The only shout out I have to give is for Danny at adult pool and Jorge at the rooftop bar! These 2 were amazing . The rest of the staff needs to learn how to be nice to people that pay so much . There were no activities during the day. Way too many kids running around. There is no adult side to the hotel so we’re we’re awakened every night to crying babies and kids running around on the top floor. Honestly I have been to way nicer resorts for less the money . Management needs to step up !!!!!

Soggiorno di 4 notti a novembre 2025

10/10 Eccellente

Yandry

4 nov 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Muy buen servicio en general

Soggiorno di 4 notti a ottobre 2025

10/10 Eccellente

Angelina S

Viaggio di gruppo

2 nov 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Rooms are clean, staff is professional. Beautiful hotel! Will come back again!

Soggiorno di 4 notti a ottobre 2025

8/10 Buono

HYUN JUNG

Viaggio di gruppo

2 nov 2025

Mi è piaciuto: Servizi e condizioni e dotazioni della struttura

The staff was nice. What impressed me was that the landscape was so well done.

Soggiorno di 3 notti a ottobre 2025

10/10 Eccellente

Anna

31 ott 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Everything was perfect

Soggiorno di 4 notti a ottobre 2025

10/10 Eccellente

Jonathan Quoc

Viaggio di coppia

30 ott 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Beautiful resorts, staff are very friendly and courteous. The foods are delicious

Soggiorno di 5 notti a ottobre 2025

10/10 Eccellente

Judi H

Viaggio di coppia

30 ott 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

We recently returned home from a week's stay at SLS Playa Mujeres, and it truly was an exceptional experience. The resort is absolutely beautiful and meticulously maintained. The restaurants and quality of food were outstanding. We booked a King Elite room with a Marina View. The room itself was lovely and well- appointed. However, I would highly recommend booking an Ocean View room, as the Marina View is somewhat limited and doesn't capture the full beauty of the property. A special shout out to Luis, our butler, who ensured our stay was completely stress free and relaxing and to Axel, who helped with some pre-trip planning and surprised us with a special amenity for our anniversary- such a thoughtful touch! We also want to recognize Leonel and Berni, our wonderful servers at lotus and Union, whose attentiveness and warmth truly enhanced our dining experiences. The service throughout the resort was exceptional- the staff went above and beyond to make every moment special. SLS Playa Mujeres exceeded our expectations- and we will definitely return- next time we'll be sure to choice the ocean view!

Soggiorno di 7 notti a ottobre 2025

10/10 Eccellente

Jin Hun

29 ott 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

Food was incredible!

Soggiorno di 3 notti a ottobre 2025

2/10 Terribile

Bianca

27 ott 2025

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

The hotel is at 30% I keep it just wasn’t a welcoming stay some people were nice. The customer service was horrible. The way they treated us as we were excellent left a poor taste in my mouth. The food at Cleo was good. The steakhouse was mediocre and so was the Asian restaurant I heard the Mexican was good, but we didn’t get a chance to try . If you’re not gonna book the elite stay , just don’t stay here at all.

Soggiorno di 4 notti a ottobre 2025

4/10 Scarso

Mazal

Viaggio con famiglia e bambini piccoli

27 ott 2025

Mi è piaciuto: Pulizia

They gave us a room. Next to the elevator and door to the outside my baby could not fall asleep, every night people go back to their rooms take the. elevator next to our room, loud speaking,walking with heels we would hear too much noise, i asked to switch a room they told us no rooms avaliable at this time, the restaurants are limited to what they serve, lunch every day is same food only two places were open for lunch, not happy at all my vacation was ruined 😑

Soggiorno di 6 notti a ottobre 2025

10/10 Eccellente

Jerad

Viaggio di coppia

27 ott 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Great

Soggiorno di 4 notti a ottobre 2025

10/10 Eccellente

Ervin

Viaggio con famiglia e bambini piccoli

26 ott 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Yes everything was great

Soggiorno di 6 notti a ottobre 2025

8/10 Buono

Kathleen Anne

24 ott 2025

Soggiorno di 3 notti a ottobre 2025

6/10 Soddisfacente

Jack

Viaggio con famiglia e bambini piccoli

23 ott 2025

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

Overall, the stay was quite pleasant. The room was clean and comfortable, and the environment was nice. However, it didn’t really feel like a five-star hotel — more like a four-star experience. Lunch options were limited, and dinner required advance reservation, which was a bit inconvenient. Unfortunately, all four of us experienced some stomach discomfort after dining at the hotel and after the trip we still having diarrhea. Not sure if it was due to the food or the water. I hope the management can improve food hygiene and offer more dining choices.

Soggiorno di 5 notti a ottobre 2025

10/10 Eccellente

Michael

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia

23 ott 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Great for family and just relaxing. This is my favorite of the 4 associated properties in this community complex

Soggiorno di 4 notti a ottobre 2025

8/10 Buono

Geselle

Viaggio con la famiglia

21 ott 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

I stayed for my bday and was quite disappointed at not receiving a note or small token (cake etc) for my stay.

Soggiorno di 4 notti a ottobre 2025

10/10 Eccellente

Yongook

21 ott 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Food quality is pretty good

Soggiorno di 3 notti a ottobre 2025

10/10 Eccellente

Ibrahima

21 ott 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Excellent customer service that is warm and responsive to guests, beautifully manicured and managed facilities and great dining experience. Will definitely return again and again

Soggiorno di 3 notti a ottobre 2025

10/10 Eccellente

Marjorie

20 ott 2025

Soggiorno di 2 notti a ottobre 2025

10/10 Eccellente

Timothy

20 ott 2025

Soggiorno di 4 notti a ottobre 2025

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