Hotel Riu Palace Costa Mujeres - All Inclusive ha una piscina?

Sì, la struttura dispone di 5 piscine all'aperto.

Gli animali sono accettati presso Hotel Riu Palace Costa Mujeres - All Inclusive?

No, questa struttura non accetta animali domestici.

Quanto costa il parcheggio presso Hotel Riu Palace Costa Mujeres - All Inclusive?

Il servizio di parcheggio non assistito è gratuito.

A che ora si deve eseguire il check-in presso Hotel Riu Palace Costa Mujeres - All Inclusive?

Orario del check-in: 15:00-23:30.

Hotel Riu Palace Costa Mujeres - All Inclusive offre opzioni all inclusive?

Sì, la struttura offre un piano tariffario all inclusive. Cibo e bevande sono inclusi, inoltre potrai praticare attività come snorkeling, kayak, aerobica e altro ancora.

Dove si trova Hotel Riu Palace Costa Mujeres - All Inclusive?

Con un'ottima posizione sulla spiaggia di Costa Mujeres, questo resort si trova a 10 km da Playa Mujeres Golf Club (campo da golf), Playa Mujeres e Spiaggia di Punta Sam. Traghetto Ultramar Puerto Juárez e Spiaggia El Niño si trovano a meno di 15 km di distanza.

Hotel Riu Palace Costa Mujeres - All Inclusive - Nuove Recensioni, Prezzi e Offerte per il 2025

10/10 Eccellente

Cristal Leslie

27 nov 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

Beautiful beach

Soggiorno di 5 notti a novembre 2025

10/10 Eccellente

Adriana marisol bobadilla

Viaggio con la famiglia

26 nov 2025

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

Bueno

Soggiorno di 3 notti a novembre 2025

10/10 Eccellente

Doniesha

23 nov 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

I don’t really have anything bad to say, except some of the food wasn’t too good but the steakhouse steaks were really good. They had a lot of options for lunch and the breakfast buffet was really good. The pool areas were amazing and there seems like about six or seven pools and at least least two or three of them were adult only. We booked a room with a private pool and it felt like the pool was heated, but I’m not sure. All in all I would 100% go back. The parties are just so much fun. This place was a 10 out of 10 for sure. It was my birthday and they probably did about three or four things just to tell me happy birthday. Loved it.

Soggiorno di 3 notti a novembre 2025

6/10 Soddisfacente

Luis, Ciudad De Mexico

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia

18 nov 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Web check-in through the app didn’t work. Even though I email them in advance letting them know that. Never got an answer

Soggiorno di 5 notti a novembre 2025

8/10 Buono

Nicole Celine

16 nov 2025

We experienced several issues during our stay that significantly impacted our comfort and overall impression of the property. For three consecutive days, we had no air conditioning or hot water, which made it extremely difficult to rest, especially with the constant loud banging and noise throughout the hotel during both daytime and nighttime hours. While the food was satisfactory and the dining staff provided excellent service, we were disappointed by the lack of dress-code enforcement. It was uncomfortable to see some guests allowed into the dining areas wearing inappropriate attire, such as spandex or clothing that was not suitable for a resort setting. Additionally, our interactions with the front desk staff were not pleasant. They were neither friendly nor accommodating, and did not appear willing to address the concerns we raised during our stay. Overall, we were not impressed with this hotel. Having stayed at other Riu Palace locations, we expected a higher standard of service and hospitality. Unfortunately, this property did not meet those expectations, and we would not choose to return.

Soggiorno di 6 notti a novembre 2025

6/10 Soddisfacente

Yaudel

16 nov 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

The room was great, housekeepers did a great job. Food was decent, at some stations food was cold and not fresh. Drinks with too much water. The lady from Customer service totally rude and unprofessional.

Soggiorno di 4 notti a novembre 2025

8/10 Buono

Lyubov

Viaggio di gruppo

15 nov 2025

Mi è piaciuto: Pulizia e personale e servizio

We stayed at this hotel with a group of friends for 10 days. This is not the first time we are staying at Riu Palace hotel, we love it and every time return to it in different places. The hotel is nice, big and clean, staff is very friendly and helpful, the beach is beautiful, not rocky at all and very safe. We usually don’t use the pools, all of us prefer the beach and the ocean. Food is good, however at other Riu hotels we had better food. Also three of us got really sick from it, we all thought it was the seafood…. The only thing I didn’t like is that during the 10 days stay they didn’t change my bedsheets at all, other than that the room was very clean and well maintained. Will I come back to Riu, probably yes although I would like to try something different.

Soggiorno di 10 notti a novembre 2025

8/10 Buono

Filiberto

Viaggio con famiglia e bambini piccoli

15 nov 2025

Mi è piaciuto: Servizi e condizioni e dotazioni della struttura

Non mi è piaciuto: Pulizia

Soggiorno di 6 notti a novembre 2025

6/10 Soddisfacente

Tatyana

Viaggio con la famiglia

15 nov 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Very nice and beautiful beach. We experienced several issues during our stay that significantly impacted our comfort and overall impression of the property. For three consecutive days, we had no air conditioning or hot water, which made it extremely difficult to rest, especially with the constant loud banging and noise throughout the hotel during both daytime and night time hours. While the food was satisfactory and the dining staff provided excellent service, we were disappointed by the lack of dress-code enforcement. It was uncomfortable to see some guests allowed into the dining areas wearing inappropriate attire, such as spandex or clothing that was not suitable for a resort setting. Additionally, our interactions with the front desk staff were not pleasant. They were neither friendly nor accommodating, and did not appear willing to address the concerns we raised during our stay. Overall, we were not impressed with this hotel. Having stayed at other Riu Palace locations, we expected a higher standard of service and hospitality. Unfortunately, this property did not meet those expectations, and we would not choose to return.

Soggiorno di 10 notti a novembre 2025

10/10 Eccellente

Tatyana

Viaggio con la famiglia

15 nov 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Nice resort to stay. Clean room, friendly staff. We had a great time.

Soggiorno di 10 notti a novembre 2025

10/10 Eccellente

Bentura Faye

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia

14 nov 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Yes very staff very entertaining. Wait staff very friendly food was great

Soggiorno di 6 notti a novembre 2025

10/10 Eccellente

Svetlana, camas

Viaggio con la famiglia

13 nov 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Great experience at RIU

8/10 Buono

Andrey

Viaggio con la famiglia

12 nov 2025

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

Great service and food. Great housekeeping!

Soggiorno di 7 notti a novembre 2025

6/10 Soddisfacente

Nazlin

11 nov 2025

Room was average for a Palace Resort had no airconditioning, no cold fridge, no hot water for approx 5 nites. Elevators were not functioning at full capacity. The first two nights no air, no cold fridge,no hot water - air came back third day but again no air for 3 additional nights. Very disappointing! They should have backup generators for a property that size! We should be reimbursed for the inconvenience we endured! The buffet area was more like a cafeteria! The speciality restaurants had long waiting times and the food at the speciality restaurants was not good and cold. Steak house was okay Buffet food was not bad but extremely busy Looking forward to talking to customer service at Expedia. Please contact me at +16472978919 .

Soggiorno di 10 notti a ottobre 2025

10/10 Eccellente

Breawna Marceil

Viaggio di gruppo

8 nov 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Great stay !

Soggiorno di 3 notti a ottobre 2025

8/10 Buono

Igor

Viaggio con la famiglia

8 nov 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi

No power two days, working generator. Not working air conditioner, ho hot water all two days.

Soggiorno di 9 notti a ottobre 2025

10/10 Eccellente

Jazmine Marisol

Viaggio con la famiglia

7 nov 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Staff were amazing, food is good

Soggiorno di 4 notti a ottobre 2025

6/10 Soddisfacente

Monica Lynne

Viaggio con la famiglia

7 nov 2025

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

The hotel is beautiful and kept well cleaned. The rooms are a bit weird in design as tub is next to bed. If traveling with friends there is no privacy for bath or shower. The food for this resort at restaurants and buffet was good. No issues there. Entertainment not the best. They round you up to play volleyball and worker leaves after getting it started. Pool games last about 30 minutes. The Riu parties at night were better. If traveling with teens 13 to 17 they may get bored. They are not allowed in the swimup bars (18 only) also if your teens use the gym, not here must be 18. This location of hotel is about 2 to 3 hours away from most of the excursions to do. You will spend many hours in van traveling. Overall nice place to stay and eat for honeymooners, older couples who don't want to leave resort. Anyone else, this would not be great choice if you want endless entertainment or adventure, excursions.

Tub next to bed and behind tub is sink and shower wide open. Shower is frosted but not private

Soggiorno di 5 notti a novembre 2025

6/10 Soddisfacente

Jessica, Schererville

Viaggio con famiglia e bambini piccoli

7 nov 2025

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

Beautiful resort, amazing beach, great staff.. beds weren’t comfortable, drinks were inconsistent. Buffet was the same thing every day for breakfast and dinner. Nothing bad really just not spectacular

Soggiorno di 7 notti a ottobre 2025

10/10 Eccellente

Craig

Viaggio con la famiglia

5 nov 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

The staff worked really hard at keeping the grounds in immaculate condition. The rooms were nice and well stocked with drinks. Perfect amount of amenities as well. One of the strong points is the beach. When we visited from 10/30-11/4 absolutely no sargasm. Beach was sandy and in pristine condition. Food at each of the restaurants was good, we especially liked some of the food at the Japanese and Mexican restaurant.

Soggiorno di 5 notti a ottobre 2025

8/10 Buono

Maria Irma

3 nov 2025

Soggiorno di 1 notte a ottobre 2025

4/10 Scarso

MINJEONG, ciudad de mexico

Viaggio con la famiglia

3 nov 2025

Soggiorno di 2 notti ad agosto 2025

10/10 Eccellente

Evan, Indianapolis

Viaggio con la famiglia

1 nov 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

RIU Palace Costa Mujeres is the ideal place for leisure whether you have a family or as a couple. There’s five pools two waterslides one for adults one for kids. It’s an ideal place. We keep coming back. We really love.RIU Palace Costa Mujeres. The staff there go out of their way to be sure your holiday or vacation is simply the best. I would recommend this for anybody that is looking for a great leisurely time.

Soggiorno di 14 notti a settembre 2025

8/10 Buono

Chu Hee

Viaggio con la famiglia

31 ott 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

The hotel is beautiful and has a lovely beach with no seaweed (sargassum). Everything is very clean, and the water park is fantastic for both kids and adults. I’m giving it 4 stars mainly because of the food. The buffet lacks flavor in most dishes, especially in the pizza and pasta area. We went to the Mexican restaurant, but everything was dry — we had to leave in the middle of dinner and go back to the buffet. At the steakhouse, we ordered the ribeye medium, but it came out way too dry. The natural juices were also very watery. On the positive side, the pool entertainment team, especially Nacho, was great! We had a lot of fun during his Aqua Gym session. I would stay here again, but I’d think twice because of the food — from 1 to 10, I’d give it a 6.

Soggiorno di 5 notti a ottobre 2025

10/10 Eccellente

Dorin

30 ott 2025

Soggiorno di 10 notti a ottobre 2025

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