Hotel a Springfield

“This room had mold and a cockroach. Had not been cleaned there was mold around the front entrance. I have 4 pictures showing the issue. We want a refund. ”

“Need later checkout”

“The elevator was not working so after getting up to the fourth floor, we had to walk down four flights of steps to leave which was rough with luggages. The front desk staff was very helpful during this time.”

“The staff at the front desk check-in area was pleasant. Breakfast was hot and the dining room was clean.”

“Rooms cleaned and fresh. Staff very respectful.”

“This place is old and not well maintained. Tubs and toilet rusted. No money invested in up keep. Don’t suggest staying here!”

“The cleanliness”

“Ugly, dirty, danger”

“All around great place. I've returned 3 times and will continue to stay here when in town”

“El aire tardo en enfriar, pero de lo demás bien.”

“Camere con odore forte di umidita non si respirava ”

“Room was clean, pool kept up Staff were helpful, pleasant”

“It was pretty nice 👌”

“Wonderful”

“The lady I spoke with when I checked in on Sunday, not sure of her name, but it was about 7:30-8pm. She has NO customer service skills. Did not greet us when we wlaked up to the counter. When I asked her a question, she seemed annoyed. This is not who I would want speaking ro my guests if I was the manager. When I checked out Wednesday morning, around 8am, she was lovely. Very friendly, answered my questions, and was helpful. The room we stayed in was nice, but the barhroom door didn't close...

“Not need to be remodeled and redone”

“Very good stay. No complaints or dissatisfaction. Will go back again. Good services across the board.”