Hotel a Surgoinsville

“Great little boutique hotel”

“Enjoyed the pool. Good breakfast. Breakfast attendant on Saturday was very friendly and helpful, kept diners informed on coffee is brewing, more eggs coming, etc. He was the highlight of our stay.”

“Helpful staff, Mexican Diner on property, good homecooking.”

“No elevator”

“The property was easy to access from different highways and the freeway. Our one concern was the noise from a generator or facility close by. It was a constant humming. It never shut down. Our room was on the backside of the hotel.”

“Check in was quick and easy. Motel was quiet and the room was clean. Our only issue was we found the mattresses to be too firm. That is just a personal preference and nothing against the motel.”

“Todo muy limpio y acogedor”

“I have never stayed here before but it is close to the airport so I thought it would be very nice. It was not. First, it smelled. The lobby, the elevator, the hallways, and the room all had a body order smell--very musky. When the elevator doors closed, I thought I was going to throw up from the smell. The room was not clean. The corners of the room literally had dirt. The bathroom tub was not clean and long dark hair was clogging the drain. Even the walls and light covers were dirty. Not only...

“Clean Room and Easy Checkin.”

“Poorly maintained, amenities not as stated. In poor condition.”

“The shower tile could be updated, but that is my only suggestion. Everything else was very clean and up kept. Great value. Will return when in town.”

“Very clean and courteous staff”

“Old, dirty, smelly. I didn’t stay here. They can keep the money. I went somewhere else.”

“This property has no elevators stairs and property is severely not taken care of a lot of people living there not just staying over night. Beds are not mattress base just a hard base the only high point was pool was clean”

“Staff was good, although I had to wait a bit at the desk as the front desk attendant was busy smoking… several times. Breakfast was ok, not the usual standard for choice hotels. It needs an update for sure but was just ok.”

“Staff was friendly, room worked (frig, microwave, etc.), free breakfast was sufficient (coffee and yogurt for myself). Parked outside the unit door. A bit noisy, otherwise, for the price it was great. Will use them again if needed (wife approved statement).”

“There was nothing to like, I was hoping for a quint little place close to tri cities airport because we travel a lot, But what I received was a nightmare and an asthma attack This place is covered in mold, and is filthy When confronted they refused to reimburse my money because we booked third party though Expedia! My husband had a severe coughing episode due to all of the black mold in the room! I literally broke out in a rash and we were only there long enough to consume lunch in our nasty...