Hotel a Thompson

“The only complaint I have is that they attempted to charge my card twice after I prepaid through Expedia. However, I have a wonderful stay otherwise.”

“Spacious, clean, and convenient. Perfect for an overnight stay on a road trip.”

“Bed et bathroom are clean . But floor (rug) and it smell cigarette !”

“They had issues with the plumbing. There was water and sewage in both our rooms and the hallway. They had problems when we were checking in and they should have notified everyone and not rented out the rooms.”

“We stayed at this location because of the wineries nearby. Both the hotel website and the Debonne winery website advertised free shuttles to and from the winery. The website was clear that the shuttles were daily and complimentary. When we got there we were told first that there weren’t shuttles, and later that there was one going at 4:30, for $39 a person!!! It all felt very sketchy. The hotel itself was fine and the breakfast was solid, but if you are looking for a winery shuttle or helpful...

“Jennifer at the front desk was very friendly, knowledgeable and helpful. She is the reason we decided to stay. We are over the road truckers and wanted a few nights away from the truck. This is a budget property that needs remodeling, updates, etc. but for the price we felt it was fine. They provide complimentary continental breakfast that consists of bagels and cream cheese, a couple kinds of breads for toasting, fruit, plain yogurt, hard boiled eggs, coffee and tea. We took a 10-15 minute...

“This is a beautiful pet friendly hotel in a lovely and quiet area overlooking Lake Erie. Our room was very clean and the beds were super comfortable. Jenny checked us in and could not have been nicer! I will definitely recommend and return.”

“Great historical stay!!! Amazing history of the mansion!!! Staff was very friendly and helpful! Cleanest rooms ever!!! Wonderful front porch with rocking chairs!!! Highly recommend a stay at Steele Mansion!!!”

“Very helpful staff, comfortable room, easy parking, no issues at all. Hotel feels a little outdated, but it's clear it's well-maintained. Stay was pleasant and quiet, no issues at all.”

“Great property, decent price.”

“Everything was great”

“Not fancy, but functional. All necessary amenities present and working correctly. Reasonably recently renovated. Seems to have many long-term residents, but they weren't any kind of problem. Minor nits: could use a second chair, elevator slow, mattress slides on platform bed at little too easily. Very good value for the price.”

“The whole place is overdue for updating, by at least 10 years. There's one room that they show for pictures, but that's the only one! Plugs fall out of sockets, shower head goes everywhere, lumpy bed, no fridge/microwave or hair dryer, and the absolute kicker is your key doesn't work more than once per day! I had to go to the office for a new key every night. Maintenance had to do it once as well. If you can avoid this place DO IT!”

“Was able to check in early and the room was very cleaned and roomy. Would stay there again.”

“Overall very happy with my stay. Had a nice helpful staff and a well kept and clean room.”

“The price was great. Bed was poor. Pillows were terrible. Mattress was uncomfortable. The pool was empty. Room was clean but still smelled like cigarette smoke. The trash can outside the door was overflowing. They came aThe price was great. Bed was poor. Pillows were terrible. Mattress was uncomfortable. The pool was empty. Room was clean but still smelled like cigarette smoke. The trash can outside the door was overflowing. They came at 4am and noisily dumped it. Sounded like they dumped the...

“Booked and paid through Expedia. When checked in obviously had to put down security deposit. When checking out I noticed two pending charges from the hotel and just left it alone assuming they both would fall off. One did not come off. Contacted hotel to resolve and got no resolution so has to file dispute with bank. Other than that it was fine.”