Hotel a Thornley

“All exceptional,they should have another star. M”

“We had an excellent stay in a castle room- you could really get the old building vibes but in a renovated room! The property itself is well maintained and beautiful, the staff are very kind and helpful, and breakfast was delicious and plentiful. An absolutely wonderful stay! ”

“very poor sleep noise from heating rattling away room 517 offered discount and free breakfast didnt complain to get free food or discount just to make sure its fixed ”

“Breakfast poor quality. Pool area poor condition, and not inviting for children. Dirty rooms bedding ect”

“Cleanliness was excellent, no restaurant for most of my stay. Walls in room are paper thin, so can hear everything in next room! Overall, booking in process very good, room was very good… maybe don’t place guesses in rooms next to staff, especially if they are ill and cough all night long!!! ”

“Tutto bene ”

“Pleasant stay. Breakfast could be better”

“Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

“Excellent hot breakfast cooked to order and continental selection was outstanding. Room was fresh, clean and well appointed.”

“Very basic hotel, requiring refurbishment. The main problem: they offer brekfast using a Gym structure 50-100m away out of the parking. This structure is not suitable for food and the breakfast is very poor and NOT cheap. Apart from this, there is no agreement with the hotel and you have to sign a book each time you enter. Sure I'll NOT came back.”

“Hotel pulito, un po' rumoroso (aria condizionata + pavimenti scricchiolanti,). Posizione davvero in mezzo al nulla ma vicino all'autostrada. Consiglio solo se si é di passaggio. Colazione buona.”

“Bene”

“Raramente i best western deludono. Questo è pulito, ben gestito, con personale accogliente. Il centro di Newcastle e a 10 minuti di auto”

“Had a luvly stay…look forward to visiting again😄”

“I didn’t have breakfast so cannot comment, but it looked fresh. Had a coffee but was luke warm, could not be warmed up as it was from a machine. Staff super helpful when I requested to move to a bigger room. Manager was very helpful too. The only thing that let the hotel down is that the walls and floors could be thicker, a family that were staying seemed to let their children run free, up and down the corridors! Was annoying. Could not hear the traffic noise at all. Aircon was nice....

“Property clean and convenient to Seaham. Two short flights of stairs to rooms with 3 sets of doors to go through. No lift and no help to get luggage to room. Registration at bar and staff was busy with patrons so check in and out took time. Parking on site. Security good. ”