Chalet a Tulum

“Our stay at Olivia Oceanfront Tulum was absolutely incredible! We traveled with a group of friends, and it was the perfect place for an unforgettable Tulum getaway. The beautiful setting, relaxing atmosphere, and amazing amenities made our stay even more special. The Guest Experience team was amazing and helped us throughout our stay with great recommendations for restaurants, activities, and places to explore. The check-in process was quick and easy, and our room was clean, comfortable, and...

“Completamente immersi nella natura e sulla spiaggia. Bellissima esperienza! ”

“The hotel scenery was beautiful to take photos or shoot content. Room was really nice. The pools were ok. Need to have proper lounge chairs by the pools. The shower heads in the rooms need to be changed. Hardly any water would come out but the tub was better to use instead. And it shouldn’t be so open the bathroom area since if wanting to bathe/shower in private. Nothing is covering that area. If wanting peace and quiet, it’s a place to stay at while in Tulum.”

“Muy bien! Solo la tienda y el restaurante mal surtidos.”

“Sobre este hotel no puedo escribir mucho, fuimos reubicados en otro hotel,”

“La struttura è piccola ma confortevole, quello che ti puoi aspettare in Messico al di fuori dei grandi Club della zona. Il personale è molto disponibile e gentile, noi abbiamo avuto subito un upgrade con la camera più bella ed una terrazza panoramica immensa. Purtroppo quest'anno, in questo periodo, sono stati penalizzati dal Sargasso che qui si è fatto veramente notare.”

“situato in posto tranquillo e naturale.”

“Lo único que no me gustó fue que ni tenían repelente en recepción ni en la habitación y hay desmasiado mosquito”

“Abbiamo prenotato una camera con bagno comune circa 5 mesi fa per tre notti in questo posto che dalle foto sembrava magnifico. In effetti il posto è molto bello, capanne sul mare tra le palme.. al nostro arrivo però siamo stati accompagnati in una stanza (la n.19) che chiamarla stanza è come farle un complimento: un tugurio in un sottoscala, senza luce. La stanza era piccolissima ma questo lo sapevamo (nella prenotazione c’era scritto camera di 10mq) ma il problema non era quello: secondo noi...

“I went with my family, I had made 2 room reservation and paid 260.00per room upfront charged to my credit card. Than when we checked in the front desk said I only had 1 room reservation. I repeatly told her we had 2 rooms. Only gave me 1. We checked all into one room. Than in night we went for dinner and returned back at 10 pm . The resort all dark and the check in girl tells me sorry I was correct that I had 2 rooms. I told her I'm not going to repack and move to room . I asked a refund for...

“El hotel efectivamente está a pie de playa. Tomar la clase de Yoga a las 8 am enfrente del mar, de verdad que es una delicia y vale toda la pena del mundo. El cuarto super amplio y limio, me gustó mucho, aunque ya tiene algunos temas de mantenimiento, Desafortunademente el sargazo está fuera de control, sin embargo nos dieron acceso a un parque con cenotes (casa Tortuga) y estuvo increíble. El desayuno incluido también nos encantó. Ojalá puedan hacer algo con el tema del sargazo porque si es...

“Camera ampia, confortevole e pulita. La nostra affacciava sul giardino ed era anche silenziosa. Personale cortese e disponibile a rispondere alle nostre richieste. ”

“We had a wonderful experience at Kai Tulum! Everything was great, and we really enjoyed our stay. The beach and sea were clean, beautiful, and warm — perfect for relaxing and enjoying the Caribbean. Another big advantage was the nearby Maya archaeological museum, which made the experience even more special for us. The location was excellent, and everything met our expectations. We would definitely recommend Kai Tulum to anyone visiting the area!”

“The staff went above and beyond to make our stay exceptional. They reached out about a month in advance to assist in planning something special as we were traveling for my husband’s 50th birthday. It’s located right on the beach and even if you don’t have an ocean view you can hear the sounds of the waves crashing as you relax in the room. The food was absolutely delicious. The only thing is the restaurant was not open at 8 for breakfast. So just be aware of that if you are in a rush in the...

“This is a super small hotel with no elevator and tons of stairs. They only have one restaurant and one really small pool. This is not the place for elderly people or people who want to socialize with others.”

“Rooms were small but very clean and comfortable for our stay.”

“Attenzione al cliente, servizi davvero buoni, cordialità e bella struttura”